Note: The job is a remote job and is open to candidates in USA. BloomNet, a division of 1-800-Flowers.com, Inc., is seeking a driven and relationship-focused Account Relationship Manager to support and grow their network of florists across Upstate New York and Western Pennsylvania. The role involves building strong partnerships, managing the sales cycle, and driving customer success through BloomNet's products and services.
Responsibilities
- Build and maintain strong, long-term relationships with florists across the assigned Upstate New York and Western Pennsylvania territory
- Conduct regular in-person and virtual meetings to educate customers on BloomNet offerings, identify business needs, and drive engagement
- Manage the full sales cycle, including prospecting, consultative selling, negotiation, and contract execution
- Develop and execute a structured territory and follow-up strategy to increase customer retention, engagement, and program adoption
- Identify growth opportunities within existing accounts and drive incremental revenue through BloomNet products, services, and programs
- Serve as a trusted business advisor by understanding each customer's business, challenges, and growth opportunities and recommending solutions that deliver value
- Stay informed on floral industry trends, competitor activity, market conditions, and customer needs to effectively position BloomNet
- Utilize Salesforce to manage customer relationships, maintain an accurate sales pipeline, track account activity, document follow-up, and report performance metrics
- Partner cross-functionally with Marketing, Customer Service, Product, and other internal teams to resolve customer needs and support long-term client success
- Represent BloomNet during regular market visits, trade shows, industry events, and other customer-facing activities throughout the territory
- Effectively manage a large geographic territory and travel schedule while maintaining consistent communication and follow-up with customers
- Share customer insights, market intelligence, and best practices to contribute to a collaborative and high-performing team
Skills
- Driven and relationship-focused mindset
- Ability to build and maintain strong, long-term relationships with customers
- Experience in conducting regular in-person and virtual meetings
- Proficient in managing the full sales cycle, including prospecting, consultative selling, negotiation, and contract execution
- Ability to develop and execute a structured territory and follow-up strategy
- Experience in identifying growth opportunities within existing accounts
- Ability to serve as a trusted business advisor
- Knowledge of floral industry trends, competitor activity, and market conditions
- Experience utilizing Salesforce to manage customer relationships and sales pipeline
- Ability to partner cross-functionally with internal teams
- Experience representing a brand during market visits, trade shows, and industry events
- Ability to effectively manage a large geographic territory and travel schedule
- Strong communication and follow-up skills
- Ability to share customer insights and market intelligence
Benefits
- Competitive base salary plus performance-based incentives.
- Opportunity to manage and grow an established territory while developing strong relationships with independent florist businesses.
- Opportunity to represent BloomNet, a well-established brand within the floral industry and part of the 1-800-Flowers.com, Inc. family of brands.
- Supportive, team-oriented culture with strong cross-functional collaboration.
- Career growth and professional development opportunities within the 1-800-Flowers.com, Inc. family of brands.
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