Note: The job is a remote job and is open to candidates in USA. EMS Management & Consultants, Inc. is seeking an Accounts Receivable Specialist to manage payment reconciliations and client reporting. The role involves establishing payment remittance access, coordinating with payment teams, and ensuring accuracy in payment processing.
Responsibilities
- Establish web site for yourself and other access to obtain payment remittances
- Provide client specific instructions on payment posting requirements to the Payment Posting Teams
- Reconcile payments received to payments posted providing detailed explanations for any payments which are unable to be posted
- Identify the root cause of any missing remittance and establishing best practices to prevent future misses
- Quality audit payment posting and provide feedback when required
- Respond to customer email and phone inquiries in a prompt and professional manner
- Create and send client specific reports via a secured FTP, internal automation and email transmission
- Continuous inner and external team collaboration and support to ensure client specific deadlines and accuracy requirements are achieved or exceeded
- Coordinate training needs with direct manager to ensure optimal productivity
- Maintain continuous focus on improving processes within the parameters of existing practices and procedures with an attitude of continuous improvement
- Mandatory attendance (excluding unforeseen emergencies) the first 4 business days of the month
- Process or opt out of credit card payments
- Create job aids for undocumented processes and update current job aids as needed
- Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations
- Assist with special projects or other necessary tasks as assigned by leadership
- Maintain and foster business relationships
- Follow all HIPAA and PCI compliance guidelines at all times
Skills
- High School Diploma
- 1-2 Yrs. of business office experience dealing in payment transactions, reconciliation or payment posting
- Demonstrated proficiency in Microsoft Excel, including the ability to create accurate, working spreadsheets
- Strong sense of confidentiality and professionalism with information related to company and/or client operations
- Highly motivated, proactive and organized with ability to manage time, prioritize work, and manage projects effectively
- Strong verbal, written, and interpersonal communication skills
- Must be able to work well under pressure and manage multiple demands at one time
- Ability to function well within a cross-functional team setting and independently
- Strong attention to detail and organization
- Willing and able to adapt to changes in the work environment, procedures, priorities and job duties
- Prior experience in medical billing and payment research
- Prior experience in payment handling and reconciliation
- Knowledge of insurance payers and clearinghouses
Benefits
- Individuals in this role are eligible to participate in a discretionary bonus plan
- A comprehensive benefit package, including a retirement plan, health coverage, paid time off and other benefits provided in accordance with applicable law
Company Overview