Remote Ambulatory Pharmacy Technician – Telehealth & Community Care Specialist (Utah – Full‑Time, Sign‑On Bonus, Competitive Hourly Rate)

Why Join Intermountain Healthcare?

Intermountain Healthcare is a nationally recognized, nonprofit health system dedicated to transforming the health of the communities we serve. With a legacy of innovative patient‑centered care, cutting‑edge research, and a commitment to employee well‑being, Intermountain offers a workplace where purpose and professional growth go hand‑in‑hand. As a member of our Pharmacy Services team, you will play a pivotal role in delivering safe, effective, and compassionate medication therapy to patients across Utah—whether they are in the comfort of their homes, a community clinic, or receiving specialty care.

Position Snapshot

This full‑time, remote Ambulatory Pharmacy Technician role is designed for a tech‑savvy, detail‑oriented professional who thrives in a fast‑moving telehealth environment. You will support pharmacists in both community‑based and specialty‑based care settings, leveraging the latest digital tools to ensure accurate medication dispensing, patient education, and seamless coordination with healthcare teams.

Key Highlights

• Work from anywhere in Utah with a reliable high‑speed internet connection.
• Six weeks of comprehensive on‑site training at our Sorenson Building in Taylorsville, followed by a fully remote schedule.
• Competitive hourly wage ranging from $19.53 to $29.76, based on experience.
• $1,000 sign‑on bonus for qualified candidates.
• Robust benefits package including health, vision, dental, 401(k) with up to 6% employer match, tuition assistance, and generous paid time off.
• Monday‑through‑Friday schedule with no weekend or holiday shifts.

Core Responsibilities

As an Ambulatory Pharmacy Technician, you will be a critical member of the pharmacy care continuum. Your daily duties will include, but are not limited to:

• Medication Order Processing: Accurately receive, verify, and enter medication orders into the electronic health record (EHR) system, ensuring compliance with state and federal regulations.
• Patient Communication: Provide clear, compassionate information to patients and caregivers about medication usage, side effects, and storage, using telephonic and video‑based platforms.
• Collaboration with Pharmacists: Work under the direct supervision of a licensed pharmacist, obtaining necessary verification and performing double‑checks to guarantee safety and efficacy.
• Inventory Management: Assist in monitoring stock levels of both standard and specialty medications, coordinate requisitions, and support the safe handling of controlled substances.
• Regulatory Compliance: Maintain up‑to‑date knowledge of Utah state pharmacy statutes, DEA regulations, and Intermountain policies; ensure all practices meet or exceed compliance standards.
• Quality Improvement: Participate in departmental quality initiatives, contribute ideas for workflow enhancements, and help implement best‑practice protocols.
• Documentation & Reporting: Accurately document all interventions, patient interactions, and medication dispensing activities in accordance with internal audit requirements.
• Telehealth Support: Facilitate virtual consults, assist in medication reconciliation during tele‑visits, and support the integration of digital health tools into patient care plans.
• Team Engagement: Actively engage in department meetings, training sessions, and cross‑functional projects to promote a culture of continuous learning.

Essential Qualifications

To succeed in this role, you must meet the following minimum requirements:

• Current pharmacy technician license in the state of Utah.
• Demonstrated knowledge of state and federal pharmacy laws, including controlled substance handling and investigational drug regulations.
• Proven experience in a pharmacy setting—community, ambulatory, or specialty care environments preferred.
• Strong computer literacy, with proficiency in electronic health record (EHR) systems, pharmacy dispensing software, and basic Microsoft Office applications.
• Excellent verbal and written communication skills, with an ability to convey complex medication information in a clear, patient‑friendly manner.
• High level of organization, attention to detail, and ability to prioritize multiple tasks in a remote environment.
• Reliable high‑speed internet connection and a suitable home office space that meets privacy and security standards.
• Willingness to travel to the Sorenson Building for the six‑week on‑site training period and occasional in‑person meetings.

Preferred Qualifications & Additional Assets

• Previous experience working in telehealth or virtual pharmacy services.
• Certification as a Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) or a comparable credential.
• Familiarity with specialty medication handling, including biologics and infusion therapies.
• Experience with medication therapy management (MTM) or patient counseling initiatives.
• Demonstrated involvement in quality improvement projects, process redesign, or Lean Six Sigma methodologies.
• Ability to speak a second language, enhancing communication with diverse patient populations.

Core Skills & Competencies

Beyond formal qualifications, success in this role relies on a blend of technical expertise and soft skills:

• Analytical Thinking: Assess prescription orders for accuracy, identify potential drug interactions, and resolve discrepancies swiftly.
• Customer‑Centric Service: Prioritize patient safety and satisfaction, providing empathetic support and timely resolution of concerns.
• Team Collaboration: Build strong working relationships with pharmacists, clinicians, and administrative staff, fostering a unified approach to care.
• Adaptability: Thrive in a dynamic, remotely managed environment, quickly adjusting to new technologies and evolving workflows.
• Ethical Judgment: Uphold the highest standards of confidentiality, integrity, and professional conduct.
• Time Management: Effectively manage a full workload while meeting strict deadlines and maintaining quality standards.

Professional Growth & Development Opportunities

Intermountain Healthcare invests heavily in the career trajectories of its employees. As an Ambulatory Pharmacy Technician, you will have access to:

• Continuing Education Stipends: Financial support for certifications, workshops, and conferences related to pharmacy practice and telehealth.
• Mentorship Programs: Pairing with experienced pharmacists and senior technicians for guidance, skill‑building, and career planning.
Internal Mobility: Opportunities to transition into advanced roles such as Pharmacy Technician Supervisor, Clinical Pharmacy Specialist, or even Pharmacy Operations Management.
• Leadership Development: Participation in Intermountain’s Leadership Academy, designed to cultivate future healthcare leaders.
• Technology Training: Hands‑on training with emerging digital health platforms, data analytics tools, and medication management systems.

Work Environment & Culture

Our remote workforce is connected by a shared purpose: delivering world‑class care to patients across Utah’s diverse communities. Key cultural pillars include:

• People‑First Philosophy: A supportive environment that values work‑life balance, mental health, and personal well‑being.
• Collaboration Over Competition: Open communication channels, virtual huddles, and cross‑functional projects encourage a sense of belonging.
• Innovation Mindset: A culture that embraces new technology, evidence‑based practice, and continuous improvement.
• Diversity & Inclusion: Commitment to an inclusive workplace where all voices are heard and respected, regardless of background.
• Recognition & Celebration: Regular recognition of employee achievements through awards, spotlights, and incentive programs.

Compensation, Perks, & Benefits

Intermountain Healthcare offers a comprehensive, competitive package designed to support your financial security, health, and overall quality of life.

• Hourly Salary: $19.53 – $29.76 (commensurate with experience, expertise, and certification level).
• Sign‑On Bonus: $1,000 for qualified new hires.
• Health Coverage: Multiple plan options via Select Health, including medical, dental, vision, and prescription drug coverage.
• Retirement Savings: 401(k) plan with up to 6% employer contribution.
• Paid Time Off (PTO): Generous vacation accrual, parental leave, and short‑ and long‑term disability benefits.
• Wellness Programs: On‑site fitness centers (where applicable), discounted gym memberships, and the “LiVe Well” caregiver incentive program (up to $300 per year).
• Employee Assistance Program (EAP): Confidential counseling for you and immediate family members.
• Referral Bonus: Up to $1,500 for successful candidate referrals.
• Tuition Reimbursement & Assistance: Up to $5,200 per year through the Peak program to support continued education.
• Discount Programs: Access to 302,000+ discounts on travel, entertainment, dining, and retail across 10,000 cities.

Physical & Technical Requirements

While this position is primarily remote, the role does require certain physical capabilities and technical resources:

• Ability to lift up to 25 lbs and perform basic manual dexterity tasks such as filling medication trays and operating dispensing equipment.
• Strong hearing and vision to accurately verify medication labels and communicate with patients via telephone or video.
• Access to a private, quiet workspace with a reliable high‑speed internet connection and a computer that meets Intermountain’s cybersecurity standards.
• Compliance with all infection control and safety protocols during the initial on‑site training period.

Application Process & Timeline

We have set a target posting close date, but we encourage qualified candidates to apply as soon as possible. The recruitment journey includes:

1. Online Application Submission: Upload your résumé and a concise cover letter.
2. Initial Phone Screening: Discuss your background, motivations, and fit for the remote role.
3. Virtual Interview: Meet with the Pharmacy Services leadership team for a deeper dive into competencies.
4. On‑Site Training Confirmation: Coordinate your six‑week training schedule at the Sorenson Building in Taylorsville.
5. Offer Presentation: Receive a formal employment offer, including detailed compensation and benefits information.

Equal Opportunity Statement

Intermountain Healthcare is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to Make a Difference?

If you are a motivated, detail‑oriented pharmacy professional who thrives in a remote, technology‑driven environment, we invite you to join our team. You will play a vital role in ensuring patients across Utah receive safe, effective, and compassionate medication care—right from the comfort of their homes.

Take the next step in your career today. Click the link below to submit your application and embark on a rewarding journey with Intermountain Healthcare.

Apply Now – Become an Intermountain Pharmacy Tech!

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