Note: The job is a remote job and is open to candidates in USA. Health Choice Network is seeking an experienced Epic MyChart Application Analyst to support the design, build, optimization, and maintenance of Epic MyChart functionality. This role will collaborate with clinical, operational, and technical stakeholders to enhance patient engagement and improve user experience.
Responsibilities
- Design, build, configure, and optimize Epic MyChart functionality
- Support patient engagement workflows, including messaging, scheduling, questionnaires, notifications, and portal preferences
- Collaborate with operational and clinical teams to identify opportunities for workflow improvement and optimization
- Perform system testing, validation, and troubleshooting for upgrades, enhancements, and issue resolution
- Analyze and resolve application issues, defects, and workflow gaps
- Participate in project initiatives, system implementations, and ongoing optimization efforts
- Maintain documentation related to workflows, build decisions, and system configurations
Skills
- Active Epic MyChart Certification
- Minimum of three (3) years of Epic MyChart build and support experience
- Experience supporting patient portal workflows, scheduling, messaging, questionnaires, notifications, and patient access features
- Strong troubleshooting, testing, and workflow analysis skills
- Excellent communication and stakeholder collaboration abilities
- Experience supporting Epic implementations, upgrades, or optimization projects
- Healthcare IT or ambulatory operations experience
- Knowledge of additional Epic applications and integrated workflows
- Experience working in a fast-paced, collaborative environment
Benefits
- 100% Remote Work – Work from anywhere in the U.S.
- 100% Employer-Paid Medical Insurance
- Annual $1,500 HSA Contribution
- Generous Paid Time Off (PTO)
- 403(b) Retirement Plan with Employer Contribution
- Professional Development & Education Assistance
- Mission-Driven Culture Focused on Community Health
Company Overview