Note: The job is a remote job and is open to candidates in USA. Nihon Kohden America is a company focused on neurology and healthcare products. They are seeking an Associate Director of Marketing for Neurology to manage product management operations and to develop metrics and business plans to support sales and market share growth.
Responsibilities
- Ensures productivity and performance of neurology product managers, providing guidance and coaching as needed
- Develop, implement, measure and update quarterly, an annual Business Plan supporting attainment of sales target, market share growth, and other company objectives (develop meaningful metrics and KPIs, dashboards for business management)
- Utilize sales leadership, corporate account managers, telemarketing, and other company resources to maximize sales, account penetration and market-share growth
- Proficiency in process and quality management
- Product expertise in EEG/PSG and possesses a broad understanding of the entire NKA product portfolio, with specific knowledge of operations and sustainment knowledge (lifecycle, compatibility, BOM packaging) of products
- Responsible for alignment of cross functional teams to ensure inventory and operations requirements are met
- Responsible for evaluating and executing on incremental commercial product changes
- Evaluates and manages cross functionally to determine replacements, lifecycles, and BOM development/maintenance
- Resolves escalated issues from customers and internal teams to improve customer experience
- Responds to complex customer inquiries and solves problems in a professional and effective manner
- Works with Sales Leadership to determine training objectives for the Hospital AEs and partners with L&D to execute
- Regularly communicate significant customer status changes in writing to appropriate resources, managers, support, and customer service as appropriate
- Select, manage, develop, and hold accountable team members to meet department deliverables and responsibilities. Complete company people management requirements. Exhibit manager competencies
- Adheres to all company policies, procedures, and business ethics codes
- Duties may be modified or assigned at any time based on business need
Skills
- Bachelor's degree in business, science or related discipline; relevant education and experience accepted in lieu of degree
- 8+ years of experience in neurology systems required
- 4+ years of Nihon Kohden product experience required
- 5+ years of experience of people management experience, including driving results through others, leading teams or projects, and providing training
- Experience with Salesforce, SAP, SAC, Apollo
- Accept and adhere to high ethical, moral, and personal values in decisions, communication, action and when dealing with others
- Be reliable, responsible, dedicated, committed, and fulfilling obligations
- Excellent verbal/written communication skills
- Proficient with Microsoft Office suite, and other relevant programs pertaining to products and sales
- Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
- Able to work effectively both independently and in a collaborative team environment
- Project management, operations, and process evaluation experience preferred
Benefits
- Typical vendor credentialing expenses will be paid/reimbursed by the Company.
Company Overview