Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson MedTech is a leader in healthcare innovation, focusing on developing advanced solutions for complex diseases. The Associate Ultrasound Clinical Account Specialist role involves training in electrophysiology systems and providing clinical product assistance to healthcare professionals, ultimately aiming to improve patient care in cardiovascular health.
Responsibilities
- Attend all portions of the AUCAS fellowship training program without exception
- Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training
- Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners
- Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff
- Prioritize and appropriately respond to requests in a high-stress environment
- Maintain composure and problem-solving focus during stressful interactions
- Respond daily to requests by email and voicemail
- Additional duties include performing administrative work, including managing account documentation, compliance training requirements, expense reporting, and company system input
- Responsible for communicating training related issues or opportunities to next management level
- Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition
- Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures
- Performs other duties assigned as needed
Skills
- A minimum of 2 years at a CAAHEP accredited echocardiography/sonography degree program, nursing, or other health care/health science related degree
- Registry of Diagnostic Cardiac Sonography (RDCS) in adult or pediatric echocardiography or Cardiovascular Credential (CCIRCS) required
- Valid driver's license issued in the United States
- Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape
- The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally
- Advance-level computer skills, and the ability to multitask without the direct oversight of manager required
- Required to train in a hospital laboratory setting, attending live patient cases, and wear protective gear (i.e. lead aprons)
- Position requires sitting for extended periods of time and you may be required to lift up to 60 lbs
- 1-2 years clinical work experience in an out-patient or hospital care setting
Benefits
- Health insurance
- Savings plan
- Pension plan
- Disability plan
- Vacation pay
- Sick time
- Holiday pay
- Work, personal and family time off
Company Overview
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