Note: The job is a remote job and is open to candidates in USA. AmaWaterways River Cruises is dedicated to delivering unforgettable experiences and is seeking a Business Development Manager for North & Central Florida. This role is primarily responsible for maintaining and servicing current accounts while generating new business opportunities, focusing on building strong relationships with travel agencies and advisors.
Responsibilities
- Generates sales from retail agencies, travel advisors, wholesalers, and others, generating both FIT, Group, Part Charter, and Charter business in the assigned territory
- Develops lasting and meaningful relationships with travel agencies and advisors throughout the assigned region
- Develops new business opportunities and maintains and enhances relationships with all new and existing customers assigned
- Achieves established revenue goals within budget
- Oversee all sales of company products through face-to-face contact, mailings, telemarketing projects, group training seminars, product presentations, and trade shows focused on current and prospective travel agents, consortia, group contracts, and tour organizers
- Delivers timely customer service to all product inquiries, collateral, and co-op requests
- Initiates activities to motivate travel advisors to sell AmaWaterways products
- Gives, receives, and analyzes information, formulates work plans, prepares written materials, and articulates goals and action plans
- Exhibits strong negotiation skills
- Counsels and sells all appropriate company programs, products, and services to assigned customer base
- Communicates with management as required or needed
- Strives to attain all goals and objectives as outlined by management
- Maintains a regular call schedule, with daily customer contact, and manages the territory assigned to enhance sales and profitability of the company
- Markets new programs, instruct customers on industry or company changes, as well as training on new products
- Provides management with field knowledge and examples of competitive programs, services, sales techniques, and products to enhance our company offerings
- Performs other related duties as assigned by management
Skills
- Bachelor's Degree (BA) from a four-year college or university or equivalent, or four to ten years of related experience and/or training, or equivalent combination of education and experience
- Certificates, licenses, and registrations required: Valid driver's license and acceptable motor vehicle record
- Computer skills required: Contact Management Systems; Microsoft Office Suite; Database Software, Internet Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, Presentation Software, Reservation Software, Phone Software
- Excellent organizational, leadership, interpersonal communication, and computer skills
- Clear and conceptual thinking ability is a plus
- Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required
- Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented
- Remains calm and professional in stressful situations
- Detail-oriented and works effectively under pressure while meeting all applicable deadlines
- Must be able to work independently and productively with minimum supervision
- Recognizes problems, identifies possible causes, and resolves routine problems
- Ability to establish and maintain a professional atmosphere for employees, clients, and customers
- Able to work a flexible schedule to include weekends and evenings to cover trade events and sales presentations
- Excellent presentation skills and public speaking skills
- Demonstrated ability to forecast sales
- Must understand and follow implicit instructions and react favorably in all work situations
- Must be adaptable and flexible in dealing with a variety of personalities and is frequently called upon to handle difficult situations
- Must be able to handle conflict and represent the company in a professional manner
- May require some travel on an as-needed basis
Company Overview