Note: The job is a remote job and is open to candidates in USA. Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies. The Business Relationship Manager (BRM) role focuses on ensuring that Information Systems technology meets the needs of various functions, including Global Supply Chain and Contracts, through collaboration and strategic execution.
Responsibilities
- Develop and maintain strong relationships with key stakeholders in the business and IT, including executives, managers, and subject matter experts
- Act as the key liaison and esteemed business partner for functional stakeholders to define functional system, tool requirements and solutions while working closely with delivery leaders in IT to develop technology roadmaps
- Provide insights for development of IT strategies, policies, and governance frameworks as they relate to the associated business/functional objectives
- Support the development and alignment of IT Strategy with business and functional needs. In collaboration with stakeholders, create a multiyear capability roadmap and enterprise architecture
- Collaborate with leadership and cross-functional teams to enable competitive advantage through successful design & implementation of the technology roadmap
- Support defining vendor requirements and performance, and support subcontracts negotiations and vendor agreements, ensuring cost efficiency and SLA adherence
- Lead the function/project specific IT budgeting & resource planning
- Proactively engage with business leaders to identify opportunities and offer technology-driven solutions, enhancing business value and operation efficiency
- Own the IT Applications map for the function(s) assigned; evaluate tools coverage and deployment needs; assess existing solutions retrofit or tools decommissioning as necessary; understand market trends and suppliers' offerings
- Provide expert guidance to Supply Chain team and other functions through market benchmarking data, empowering them to secure enhanced agreements during license renewals or when evaluating alternative applications
- Collaborate closely with internal IT departments, including Cybersecurity, Infrastructure, Applications, Service Delivery and PMO, to ensure seamless coordination and alignment of activities
- Ensure compliance with regulations, industry standards, and security policies
- Partner with the enterprise architecture and operations teams to ensure that current and proposed solutions are compatible with company standards
- Facilitate the adoption of tools and processes across the organization
- Partner with Business to identify and execute on training needs specific to the functions supported
- Establish knowledge communities with role-specific training resources and fostering shared learning among teams utilizing tools and collaborating with Human Resources as needed
- Facilitate comprehensive documentation of business requirements and need for expanding current tools or introducing new ones
- Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders
- Partner with Functionals, IT teams and external vendors to design, develop, and deploy technology solutions
- Be a key enabler for the successful execution and delivery of strategic IT initiatives to Global Supply Chain Management (GSCM), Contracts, Legal, Security, MarComm during various phases of execution by managing risks, issues, and dependencies
- Prioritize systems needs/requests including cost benefit analysis
- Conduct post-implementation reviews to evaluate project outcomes and identify areas for improvement
- Drive and sustain quality and act as a central point of contact for escalated issues
- Stay abreast of latest trends and advancements and promote adoption of emerging technologies and innovation solution to improve efficiency and drive business value
- Continuously assess and identify opportunities to streamline processes, optimize tools, improve user experience within and across the function/business to boost productivity, reduce costs, and enhance customer satisfaction
- Define an approach for managing change across the business in coordination with the delivery of technology projects. Work with key stakeholders to develop a communication strategy, approach, and plan
- Develops compelling presentations and reports to effectively communicate technology roadmaps, and progress to executive stakeholders
- Ensure adherence to the budget and report on budget compliance. Conduct periodic reviews for the current solutions to align with corporate standards
Skills
- US Citizenship is required
- Bachelor's Degree in Business Administration, Finance, computer science, information technology, or a related field
- Typically 12+ years of experience in business application management with at least 5+ years of experience supporting or operating Supply Chain processes
- Knowledge or experience with Procure to Pay (P2P) process and systems
- Understanding of supply chain operations and best business practices
- Experience in managing vendor relationships and third-party service providers
- Up-to-date knowledge of industry trends, emerging technologies, and best practices in IT services supporting Supply Chain operations
- Excellent communication and interpersonal skills to collaborate with stakeholders at all levels of the organization
- Demonstrated exceptional ability to effectively articulate and drive business outcomes, adeptly navigating through uncertainties, fostering cross-cultural collaboration, streamlining, and enhancing processes, facilitating mindset shifts, and driving cultural transformations
- Strives for operational execution excellence
- Ability to communicate complex ideas clearly with excellent written and verbal presentation skills
- Professional experience as project/program manager
- Process Management and Change Management proven experience is a plus
- Proven experience helping businesses to scale their digital transformation efforts
- Excellent analytical, problem-solving, and decision-making skills
- Strong project management and organizational skills
- Proven understanding of IT processes and best practices (ITIL) is a plus
- Knowledge of Supply Chain compliance requirements in a government setting
- Experience in Costpoint/Maximo/SAP
- Experience in Cognos, PowerBI
- Strong stakeholder management at the Director, Sr. Director, Divisional VP levels to influence without direct authority; preferred
Benefits
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits (including 401(k) matching)
- Educational reimbursement
- Parental leave
- Employee stock purchase plan
- Tax-saving options
- Disability and life insurance
- Pet insurance
Company Overview