Note: The job is a remote job and is open to candidates in USA. The McQuade Agency, a partner of Globe Life, specializes in providing supplemental benefits to union members and associations across the U.S. They are seeking a Customer Service & Benefits Specialist to deliver exceptional customer service and assist clients with benefits enrollment and inquiries in a remote work environment.
Responsibilities
- Provide outstanding customer service via phone, video, and email
- Assist clients with benefits enrollment and account questions
- Handle confidential information with professionalism
- Resolve client issues and follow up promptly
- Maintain accurate records and documentation
Skills
- Excellent communication & listening skills
- Self-motivated, adaptable, and reliable
- Positive attitude and willingness to learn
- Comfortable working in a remote environment
Benefits
- Weekly pay + performance bonuses
- Flexible schedule – work from home
- Full training provided, no experience required
- Career advancement opportunities
- Team trips, contests, and events
- Supportive and positive work environment
- Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities.
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