Note: The job is a remote job and is open to candidates in USA. GE HealthCare is a leading provider of healthcare technology solutions, and they are seeking a Cyber HealthCare Program Specialist. This role involves driving cybersecurity service strategy and operational execution for clinical medical devices, collaborating with various teams to implement service strategies and improve customer outcomes.
Responsibilities
- Provide strategic leadership for deployment and support strategies for GE HealthCare and multi-vendor biomedical equipment serviced by the HTM organization
- Lead cybersecurity program workstreams including vulnerability management, patch management, secure configuration, asset inventory, incident readiness, and remediation across supported clinical platforms
- Serve as a first-level escalation point for technical, operational, customer, quality, and compliance issues, using GE HealthCare escalation processes as needed
- Monitor productivity, case volumes, workload distribution, and key performance indicators; provide timely reporting to improve cost reduction, service efficiency, and field execution
- Perform and oversee device-level cybersecurity services, including patching, remediation, troubleshooting, risk assessment, mitigation planning, and accurate device security record maintenance
- Work closely with security operations center resources and internal stakeholders to define corrective action plans and resolve customer issues in a timely manner
- Partner with hospital IT, Information Security, and Clinical Engineering teams to communicate risks, status, service plans, and resolution progress
- Support audits, corrective action plans, quality processes, and compliance requirements; immediately report customer quality or compliance concerns to the Quality Organization
- Keep current on competitor information, clinical device security bulletins, cybersecurity trends, market conditions, and medical device networking concepts
- Participate in continuous improvement activities by identifying process and product quality gaps, escalating concerns appropriately, and recommending solutions when possible
Skills
- Associate or bachelor's degree with 2+ years of relevant experience, or equivalent military education and experience
- Experience in cybersecurity, IT networking, biomedical equipment service, or regulated healthcare environments
- Experience leading technical teams, coordinating work, or driving cross-functional program execution
- Strong communication skills with the ability to explain technical cybersecurity issues to technical and non-technical audiences
- Valid driver's license and ability to meet GE HealthCare and customer background requirements
- Cybersecurity certification such as CISSP or equivalent preferred
- Knowledge of cybersecurity frameworks and domains including NIST, SOC, IAM, network security, cloud security, vulnerability management, and secure configuration
- Strong clinical expertise and working knowledge across healthcare equipment, imaging systems, clinical systems, and medical device networking concepts such as asset inventory, segmentation, and access controls
- Experience supporting clinical device security programs, including patching, software loads, vulnerability remediation, and customer concern resolution
- Strong working relationships with hospital IT, Information Security, Clinical Engineering, field service, and leadership stakeholders
- Ability to explain cybersecurity risk, operational impact, and mitigation plans to executive leaders and customer decision makers
- Strong time management, organization, and prioritization skills with the ability to manage multiple responsibilities in a fast-paced environment
- Demonstrated ability to learn quickly, operate with urgency, and adapt to evolving business, customer, and cybersecurity environments
Benefits
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Medical, dental, vision
- Paid time off
- A 401(k) plan with employee and company contribution opportunities
- Life, disability, and accident insurance
- Tuition reimbursement
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