Unlock Your Career Potential with Disney's Innovative Analytics Team
Join the esteemed Consumer Insight, Measurement & Analytics division within Disney Parks, Experiences and Products, where data-driven insights fuel business decisions and elevate the guest experience. As a part-time Remote Data Entry Specialist, you'll play a vital role in the Digital and Travel Operations Analytics (DTOA) team, harnessing the power of analytics to optimize digital and contact center channels.
About the Role
We're seeking a highly motivated and detail-oriented individual to join our team on a part-time basis. As a Remote Data Entry Specialist, you'll be responsible for providing analytical support for Contact Centers and pre-arrival Walt Disney World Commerce. Your primary focus will be on forecasting, developing cutting-edge models, and delivering data-driven insights to drive business outcomes.
Key Responsibilities
Performance Analytics and Forecasting
- Conduct forecasting, ad-hoc modeling, and deep-dive analysis to inform business decisions
- Analyze agent performance, proactively identify areas requiring further research, and own analyses from start to finish
- Build dashboards and visualizations to tell compelling stories with data
- Present and communicate findings, insights, and recommendations to Senior Leadership and partners
- Develop, maintain, audit, and continually optimize reports and documents used to support various programs
- Manage programs critical to the business operation under strict timelines
Measurement and Analytics
- Leverage multiple reporting platforms and databases (Tableau, Snowflake, Hadoop, Dataiku, Excel, etc.) to conduct analyses and build/maintain reports
- Oversee data quality and report accuracy
- Collaborate with team leaders and business partners to answer complex business questions with sound quantitative analyses and reproducible results
- Apply modern analytic techniques to test hypotheses and extract actionable insights
- Stay up-to-date with the latest data science trends and share knowledge and best practices with team members
Required Qualifications & Skills
- 2+ years of quantitative, non-internship experience in forecasting and analytics
- Experience with time series forecasting techniques and modeling using machine learning or deep learning techniques
- Proficient in Python
- Proactive curiosity to understand the "Why" behind performance, decisions, etc.
- Strong attention to detail and ability to follow through on tasks and complete projects on time
- Effective verbal, written, and visual communication skills
- Desire to excel in a fast-paced, ambiguous business environment
Preferred Qualifications
- Solid understanding of statistical inference and applying statistical rigor to analyses
- Knowledge of data visualization best practices and experience with data visualization tools, such as Tableau or Power BI
- Excellent SQL skills
- Graduate degree and/or 4+ years of proven experience in analytics or data science
Education
- Bachelor's degree or equivalent
What We Offer
As a part-time Remote Data Entry Specialist with Disney, you'll enjoy a competitive compensation package, including a base salary, bonus, and long-term incentive opportunities. You'll also have access to a comprehensive benefits program, featuring medical, financial, and other benefits, depending on the level and role offered.
Company Culture and Values
At Disney, we're committed to fostering a culture of innovation, creativity, and inclusivity. As an equal opportunity employer, we value diversity and encourage individuals from all backgrounds to apply. Our company adheres to strict guidelines, ensuring compliance with labor laws, equal employment opportunity, and workplace safety and security.
Why Join Our Team?
By joining our team, you'll become part of a dynamic and forward-thinking organization, driving business outcomes through data-driven insights. You'll have the opportunity to work on exciting projects, collaborate with talented professionals, and develop your skills in a fast-paced, ever-changing environment.
Take the First Step
If you're a motivated and detail-oriented individual with a passion for data analysis, we encourage you to apply for this part-time Remote Data Entry Specialist role. Don't worry if you don't meet every single requirement – we're looking for talented individuals who can bring their unique perspectives and skills to our team.
Apply now and embark on a rewarding career journey with Disney's innovative analytics team!
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