Note: The job is a remote job and is open to candidates in USA. Mississippi Food Network is seeking a Development Operations Clerk to provide essential administrative support for the Development Department. This role involves gift processing, data entry, and maintaining donor records to ensure accurate fundraising and reporting.
Responsibilities
- Enter gifts, pledges, donor information, gift codes, notes, and related data into the donor database accurately and in a timely manner
- Process and document cash, check, credit card, online, in-kind, corporate, foundation, event, and other contributions according to department procedures
- Generate, print, mail, and/or email donor acknowledgment letters, receipts, annual statements, pledge reminders, and other standard donor communications as assigned
- Maintain clean, accurate donor records by updating addresses, contact information, donor preferences, returned mail, duplicate records, deceased records, and other data corrections
- Prepare routine reports, mailing lists, call lists, donor lists, event registration lists, and other data pulls for the Development team as directed
- Assist with monthly and quarterly reconciliation by preparing gift reports and supporting documentation for review by the CDO and Finance team
- Support online giving and donation platform administration, including data review, export/import support, and donor service follow-up as assigned
- Maintain organized electronic and hard-copy files for gifts, donor correspondence, deposits, acknowledgments, reports, and development procedures
- Assist with event registration, donor check-in, food/fund drive tracking, volunteer administrative projects, and other development department tasks
- Help maintain standard operating procedures for gift entry, donor records, acknowledgment processes, and data quality
- Protect donor confidentiality and follow all applicable donor privacy, PCI, data security, and gift processing procedures
- Perform other duties as assigned
Skills
- Strong attention to detail, accuracy, confidentiality, organization, and follow-through required
- Proficiency with Microsoft Office required
- Ability to follow procedures, manage repetitive and deadline-driven tasks, and ask questions when information is unclear
- Professional communication skills and ability to interact respectfully with donors, volunteers, staff, vendors, and community members
- Ability to assist with occasional evening or weekend development events as needed
- Bachelor's degree, associate degree, professional certificate, or equivalent combination of education, training, and relevant experience preferred; candidates with strong data entry, office administration, donor services, bookkeeping, nonprofit operations, or customer support experience will be considered
- At least 1-2 years of office, administrative, data entry, donor database, accounting support, customer service, or related experience preferred
- Experience with fundraising databases/CRM systems preferred
Company Overview