Note: The job is a remote job and is open to candidates in USA. Pivotal Solutions is seeking a Digital Product Manager who will own the end-to-end digital feature lifecycle. The role involves collaborating with designers and engineers to translate business needs into user experiences while managing multiple initiatives and driving results.
Responsibilities
• Capture, propose, and validate new digital features
• Identify opportunities – Collaborate with your business unit to surface feature ideas rooted in business needs and user pain points
• Validate ideas – Conduct light research and analysis to assess feasibility and ROI
• Write POAs – Summarize business context, ROI potential, and risks in a Product Opportunity Assessment
• Define and document feature requirements
• Write PRDs – Create clear, concise Product Requirements Documents
• Outline user journeys – Capture happy/unhappy paths and key edge cases
• Collaborate cross-functionally – Align with stakeholders to clarify scope and define MVP
• Drive design and delivery in partnership with product design and engineering
• Support design – Join design sessions and help resolve real-time trade-offs
• Serve as internal customer – Provide engineering with business and user context
• Support development – Help with QA, scope adjustments, and sprint questions
• Ensure clarity and alignment throughout the feature lifecycle
• Track status – Manage stakeholder deliverables, risks, and dependencies
• Drive decisions – Facilitate trade-offs and unblock teams
• Communicate clearly – Keep teams informed and aligned
• Evaluate and iterate on released features
• Measure performance – Assess feature success via data and feedback
• Drive post-launch follow-up – Identify and prioritize improvements
• Contribute to product ops – Suggest improvements to product workflows
• Support business development and client success
• Support sales initiatives – Join sales/client calls and assist with RFIs
• Lead digital product client discovery – Scope customization requests in partnership with design and engineering
• Support user engagement initiatives – Review user campaigns for alignment with key journeys
Skills
• 2+ years of experience as a Digital Product Manager
• Extensive experience owning the full digital feature lifecycle — from user and client need-finding, to validation and requirements documentation, to design support, development coordination, and post-launch iteration
• Experience collaborating closely with business leaders, product designers and engineers, and driving clarity through structured product documentation (e.g. POAs, PRDs)
• Track record of using AI to enhance digital product feature workflows with clear human judgment and outcome ownership
• Experience as a Digital Product Manager in designing for a B2B2C, SaaS product suite
• Experience as a Digital Product Manager in designing for EdTech, FinTech, and wellness digital products
Company Overview
• Pivotal Solutions serves CIOs, CTOs, HR Directors and CFOs in a broad cross section of industries. It was founded in 2002, and is headquartered in Fishers, Indiana, USA, with a workforce of 51-200 employees. Its website is https://www.pivotal-solutions.net.
Company H1B Sponsorship
• Pivotal Solutions has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.
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