Note: The job is a remote job and is open to candidates in USA. Candescent is a leading cloud-based digital banking solutions provider for financial institutions, transforming digital banking with intelligent solutions. They are seeking a Director of Engineering for the Mobile Platform to lead the application foundation that powers their consumer digital banking experience and expand into business and commercial banking.
Responsibilities
- Design and evolve extensibility surfaces including public/internal APIs, event-driven interfaces, webhooks, and plugin endpoints that enable integrations and custom applications
- Develop resilient, production-grade services using modern service frameworks and proven reliability patterns (e.g., retries, circuit breaking, graceful degradation)
- Own the full API lifecycle: requirements, design, implementation, versioning, backward compatibility, and deprecation strategy
- Lead gateway engineering: authentication/authorization policies, rate limiting, traffic shaping, caching, and progressive deployment strategies
- Define and enforce performance and reliability standards across services and APIs, including latency, throughput, error budgets, and SLA/SLO adherence
- Integrate performance and reliability testing into CI/CD workflows
- Establish comprehensive observability practices: structured logging, metrics, distributed tracing, and real-time monitoring
- Drive proactive incident prevention and root-cause analysis through data and instrumentation
- Own instrumentation, error handling, logging, and telemetry across mobile and web surfaces
- Lead the evolution of authentication and identity frameworks supporting consumer, business, and future commercial banking users
- Build and maintain the observability stack and performance analytics for the application layer
- Develop plugin architecture and scaffolding that enables product teams to build independently and ship faster
- Deliver high-quality developer documentation, API collections, sandbox environments, and SDKs that reduce time-to-first-call
- Define the platform strategy as Candescent expands from consumer into business and commercial banking
- Ensure the application foundation supports both native mobile and web delivery models
- Partner with Product, Design, and peer engineering leaders to define the technical roadmap and API contracts
- Lead the transition from monolithic patterns to modular, plugin-driven architecture
- Lead team and engineering managers and their teams across North America, India, and Serbia. Team size 50-70 employees
- Scale the organization while maintaining velocity, quality, and a strong engineering culture
- Establish engineering standards, development workflows, and delivery cadences optimized for distributed teams
- Foster a culture of ownership, technical excellence, and continuous improvement
Skills
- Bachelor's degree in Engineering or equivalent work experience
- 8+ years of hands-on experience building and operating production services using modern service frameworks
- Experience with mobile and/or web application development from 0→1, with strong architectural instincts
- Deep expertise in API design, lifecycle management, and platform engineering at scale
- Experience working with full stack and React Native
- Proven success leading and scaling globally distributed engineering organizations
- Strong understanding of authentication/authorization protocols and security best practices
- Experience operating API gateways and managing traffic and security policies
- Demonstrated ability to establish observability practices and drive reliability improvements
- Must be legally authorized to work in the U.S. without sponsorship
- Experience in digital banking, payments, lending, or other regulated FinTech domains
- Background in platform-as-a-product models, including internal developer experience, SDK design, and self-service tooling
- Experience in PE-backed or high-growth environments undergoing rapid transformation
Company Overview