Note: The job is a remote job and is open to candidates in USA. Mainline LLC is seeking a highly motivated and results-driven Director of Business Development & Strategic Accounts to drive revenue growth, strengthen customer relationships, and expand their presence within the telecommunications construction industry. This role is responsible for developing new business opportunities, maintaining executive-level customer relationships, identifying market expansion opportunities, and serving as the primary point of contact for key accounts.
Responsibilities
- Identify, pursue, and secure new revenue opportunities within telecommunications, fiber broadband, utility, and infrastructure markets
- Develop and maintain a robust pipeline of opportunities that support Mainline's growth objectives
- Build relationships with decision-makers at telecommunications providers, utilities, engineering firms, and prime contractors
- Lead proposal development, pricing discussions, contract negotiations, and customer presentations
- Track market activity, competitor positioning, and upcoming bid opportunities
- Serve as the primary relationship manager for assigned key accounts
- Conduct regular customer meetings to understand future work forecasts, performance expectations, and potential issues
- Improve communication flow between customers and Mainline's operations team
- Identify risks, concerns, and opportunities before they impact project performance
- Develop account growth strategies designed to increase wallet share and long-term customer retention
- Establish trusted relationships with Director, VP, and executive-level customer contacts
- Represent Mainline at industry events, conferences, customer meetings, and networking functions
- Provide customer intelligence and market feedback to company leadership
- Assist in resolving escalated customer concerns while maintaining strong working relationships
- Assist leadership in forecasting future revenue opportunities and market demand
- Maintain accurate CRM records and pipeline reporting
- Provide monthly business development updates, opportunity tracking, and revenue forecasts
- Support acquisition evaluations, strategic partnerships, and expansion initiatives as needed
Skills
- 5+ years of telecommunications, utility, telecom infrastructure construction, or infrastructure industry experience
- Demonstrated success generating new revenue and managing customer relationships
- Existing industry network and relationships within fiber, telecom, broadband, utility, or construction markets
- Strong negotiation and presentation skills
- Ability to travel as required
- Proven ability to work independently and produce measurable results
- Experience working with telecommunications providers, broadband operators, or utility companies
- Knowledge of underground and aerial fiber telecom construction programs
- Experience managing multi-million-dollar customer accounts
- Experience with CRM systems and sales pipeline management
- Bachelor's degree in Business, Marketing, Construction Management, or related field
Benefits
- Full Benefits Package (Mainline LLC contributes 75% of the premiums for employee health coverage and 50% for dependent family members' health coverage)
- Company Paid Life Insurance
- Career Development & Advancement Opportunities
- Unlimited Paid Time Off
- Holidays
Company Overview