Note: The job is a remote job and is open to candidates in USA. EMS Management & Consultants, Inc. is seeking a Director of Project Management who will provide strategic leadership for the organization's project management function, focusing on AI-enabled solutions and healthcare Revenue Cycle Management innovations. The role involves overseeing project management methodologies, ensuring successful project execution, and maximizing the value of strategic initiatives.
Responsibilities
- Maintain and enhance project management processes and methodology at the enterprise level, in alignment with Project Management Institute (PMI) and Agile guidelines, optimizing processes for a fast-paced technology operations environment
- Lead the ongoing migration, build-out, and optimization of the project management resource suite utilizing Microsoft Planner and adjacent MS tools to maximize operational efficiency
- Develop, implement, and govern project management processes, KPIs, visual dashboards, templates, and policies. Monitor compliance with these standards
- Coordinate communication activities and maintain dashboards that publicize project plans, goals, risks, and results to Executive Management
- Partner with leaders across other business units to publicize PMO initiatives, share program milestones, and broadly communicate team accomplishments, actively promoting the PMO's value proposition and strategic impact across the organization
- Prepare and deliver Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) to Senior Leadership, driving meaningful action by translating portfolio KPIs into clear, actionable business insights
- Partner with stakeholders during the proof of concept (POC), initiation, and planning stages to drive ROI projections
- Create, implement, and manage tracking mechanisms to monitor post-launch project performance and guarantee that intended ROI outcomes are achieved
- Oversee project managers in developing and maintaining project plan documents, schedules, and budgets, ensuring cost controls are strictly measured
- Partner closely with the Director, Product Management to harmonize the product roadmap with project execution, strengthening day-to-day working relationships between product managers and project managers
- Coach, mentor, and set annual performance targets for project management practitioners, fostering a culture of continuous learning and growth
- Refine the PMO structure to properly manage staffing requirements and scale the PMO to support the company’s continued growth
- Coordinate deliverables across a diverse group of project managers, developers, analysts, and vendors in both direct and indirect reporting structures
- Provide executive leaders with data-driven insights to assess, prioritize, and decide which proposals possess the highest potential value, financial impact, and strategic alignment with the company’s Standard Operating Objectives
- Interface with executives to communicate project priorities, implementation hurdles, technical challenges, and strategic opportunities
- Perform other duties as assigned
Skills
- Bachelor's degree in Project Management, Business, Operations, Computer Science, or related field; or comparable education and work experience
- 5+ years of related project management leadership experience in Tech-Ops, RCM operations, or software development environments
- Project Management Professional (PMP) or comparative Agile project management certification(s) or planning to obtain in the next 12 months
- Direct, hands-on experience building out workflows, templates, or managing portfolios within Microsoft Planner and the broader Microsoft 365 environment
- Proven ability to present complex, technical, financial, or controversial topics clearly to an executive leadership team
- Demonstrated ability to lead, influence, and unify product management and project management teams cross-functionally
- Proven experience managing third-party software vendors and external contractors, including a track record of monitoring service level agreements (SLAs) and ensuring partner deliverables align with technical project timelines and budget constraints
- Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients
- Experience working in Healthcare Technology, HealthTech, or Revenue Cycle Management (RCM)
- Strong background in corporate financial measurements, capital budgeting, upfront ROI forecasting, and post-project realization tracking
- Familiarity with the lifecycle of developing and deploying AI-enabled or automated technology solutions
Benefits
- Individuals in this role are eligible to participate in a discretionary bonus plan
- A comprehensive benefit package, including a retirement plan, health coverage, paid time off and other benefits provided in accordance with applicable law
- Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions
Company Overview