Note: The job is a remote job and is open to candidates in USA. ZOLL Cardiac Management Solutions is dedicated to improving patient outcomes with innovative technologies. The Director of Sales Training will lead global sales training and capability development, shaping strategies to enhance customer engagement and sales performance.
Responsibilities
- Serve as a strategic partner and voice of the sales organization in business planning, customer strategy discussions, and decision making
- Translate company growth objectives into sales readiness priorities, capability roadmaps, and organizational requirements
- Collaborate closely with Sales, Marketing, Finance, Quality & Regulatory, Medical Education, Medical Affairs, and Executive Leadership to ensure alignment across customer strategy and execution
- Lead the development and continuous improvement of a global sales enablement strategy that enhances productivity, consistency, and customer engagement quality
- Oversee all sales onboarding, ongoing training, certification programs, and learning experiences
- Develop scalable content, tools, playbooks, and messaging frameworks to support every stage of the sales process
- Ensure field teams have the skills, knowledge, and resources needed to effectively position value, differentiate our offerings, and close business
- Manage vendor relationships and technology platforms supporting sales enablement and training
- Define and monitor KPIs that track sales effectiveness, conversion, and training impact
- Maintain and monitor team workload, performance, and quality
- Assess and manage direct reports’ learning and development opportunities
- Conduct annual and ongoing performance reviews with recommendations for compensation changes, promotions, and disciplinary action as appropriate
- Participate in the interviewing, hiring, and retention of highly engaged and diverse employees
- Set a professional example in alignment with ZOLL’s Leadership Qualities
- Execute company strategic business plans and long and short-term objectives
Skills
- Bachelor's degree in Business, Marketing, Adult Education, or a related field required
- 10+ years of progressive experience in sales enablement, sales leadership, commercial training, revenue operations, or related go to market roles
- Demonstrated success leading strategic enablement programs that improve sales productivity and performance
- Experience designing and delivering sales training, onboarding programs, and capability development initiatives
- Proven ability to partner effectively at the executive level and influence commercial strategy
- Experience collaborating with sales operations teams, including forecasting, CRM systems, or sales reporting
- Experience leading cross functional teams in a matrixed or global environment
- Strong understanding of modern sales methodologies and customer engagement models
- Knowledge of sales processes, pipeline management, forecasting practices, and Customer Relationship Management (CRM) systems (e.g., Salesforce)
- Exceptional communication, facilitation, and executive level presentation skills
- Strong analytical skills with the ability to interpret data, identify performance trends, and translate insights into action
- Advanced project management and organizational skills, with the ability to manage multiple initiatives simultaneously
- Ability to think strategically while executing tactically in a fast paced environment
- Ability to influence and drive alignment across senior leaders and cross functional teams
- Ability to coach, mentor, and develop high performing teams
- Ability to build trust with field sales, understand their needs, and translate them into practical solutions
- Ability to adapt to evolving commercial priorities and organizational changes
- 50% travel including overnight stays
- Master's degree (MBA or similar) preferred but not required
- Formal training or certification in sales methodologies, learning & development, or revenue operations is preferred but not required
Benefits
- Targeted Annual Bonus: 30%
- Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com
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