Note: The job is a remote job and is open to candidates in USA. Podium is a company that provides AI solutions to local businesses, enhancing their operational efficiency. The Enterprise Account Executive will manage relationships with high-value clients, ensuring customer satisfaction and driving product adoption while focusing on revenue growth and retention.
Responsibilities
- Help business owners identify, design, and implement the process changes that will make Podium a seamless part of their business
- You focus on results. You help clients set performance goals and obsess over their success. You will analyze performance, troubleshoot client challenges, and design creative solutions to obstacles
- You will manage the lifecycle of your customer portfolio, which will include a pipeline of high-intensity projects. You will always be looking for new ways to work smarter, increase your effectiveness and delight our clients
- Your metrics will be focused on growth and retention
- You will travel up to 40% annually
Skills
- 4+ years of Enterprise Account Executive experience
- Ability to identify and highlight customer ROI and business value
- Strong ability to think at scale while balancing customer experience outcomes
- Show regular proactive efforts towards driving value and a strong experience for customers
- Excellence in achieving net retention goals and contributing significantly to the other team's revenue and engagement metrics
- Strong skills in being a thought leader for the team and company
- Strong communication skills (written and spoken)
- Ability to quickly learn and adapt new products into your customer's business strategy
- Able to think holistically about plan health and implement strategies to drive adoption, retention, and expansion
- Able to successfully lead customer onsite meetings
- Able to build a strong partnership with the Sales organization
- Able to plan and deliver strong business reviews with favorable results
- You will travel up to 40% annually
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
Company Overview