Note: The job is a remote job and is open to candidates in USA. McKesson is a Fortune 10 company focused on healthcare, delivering insights, products, and services to improve quality care. The Enterprise Account Executive is responsible for managing customer relationships, overseeing renewals and optimization for assigned accounts, and collaborating with various stakeholders to drive Enterprise Solutions.
Responsibilities
- Identifies & qualifies potential Enterprise Solutions for customers, that meet customer needs
- Engage Enterprise subject matter experts throughout sales process
- Oversee contract execution & implementation of new Enterprise Solutions
- Collaborate with Enterprise stakeholders to drive incremental solutions
- Secure customer validation of Return on Investment (i.e. COGS & $'s impact, Value) on new and existing Enterprise Solutions
- Gain agreement of Enterprise Solutions $ value within renewal / decision criteria
- Managing the customer lifecycle, supporting onboarding needs through renewal processes
- Prepares and presents Quarterly Reviews with customers including goals, initiatives, trends, financial impact, value and ROI, etc
- Create and manage agenda driven customer meetings
- Consistent onsite and meeting schedule and documentation within SFDC
- Visibility to build & enhance cross department relationships throughout IDN and/or Health System
- Serves as the issue resolution point for customer
- Internal coordination across Enterprise to ensure highest level of customer satisfaction (i.e. NPS)
- Understand decision process and key stakeholders
- Retain at or above market Annual Operating Profit (AOP)
- Other duties as assigned by Vice President of Health Systems
Skills
- Must reside in ND, SD, MN, IA
- Degree or equivalent and typically requires 4+ years of relevant experience
- 4-year college degree or equivalent work experience
- 4+ years of Account Management in healthcare industry, specifically with a focus on retail and outpatient pharmacy, is strongly preferred
- Proven track record of customer retention, renewals, and growth
- Financial Acumen: Clear, concise understanding of financial levers
- Ability to communicate and influence at all levels of the organization as well as presentation skills to C-level audiences. Consistently delivering compelling presentations and QBRs
- Accountable to drive sales process from inception to contract execution to include a seamless implementation
- Drive results through exceptional negotiation skills
- Exceptional Consultative selling skills & ability to have crucial conversations, gain customer validation of overall Enterprise-wide value proposition
- Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint) and Salesforce.com or CRM software experience
- In depth knowledge of the healthcare industry and impact to IDN or Health System
- Strategic, innovative, out of the box thinker, with demonstrated success in complex problem resolution
- Ability to manage multiple projects/tasks and meet deadlines in a fast-paced environment
- Planning and forecasting along with market intelligence and assessment skills
- Strong business and financial acumen
- Collaborative team player with strong interpersonal and resource management skills
- Home office with extensive area travel up to 50%
- Must have a valid driver's license and ability to travel per customer requirements
Benefits
- Competitive compensation package at McKesson as part of our Total Rewards
- Base pay plus target incentive
- Annual bonus or long-term incentive opportunities may be offered
- For more information regarding benefits at McKesson, please click here.
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