Note: The job is a remote job and is open to candidates in USA. Confluence Health is located in the heart of Washington, providing quality healthcare services to the community. They are seeking an Epic Analyst III to gather and analyze user needs, provide application support, and act as a liaison between stakeholders and the support team for assigned applications.
Responsibilities
- Manages small to mid-size projects with little direction and monitors/balances schedules to ensure overall project deadlines are met
- Gathers specific and broad information to fully understand issues, both to solve the problem at hand, and to address the 'big picture'
- Uses analytical skills for complex analysis and problem resolution, developing project plans, standards and policies
- Consults with clients and end users to evaluate requirements, designs strategies, and prepares action plans to address issues
- Actively supports organizational change, translates it into work plans, and reinforces standards within the work group
- Pro-actively provides specific and relevant feedback and accepts feedback in a positive and constructive manner
- Seeks and interprets client feedback, links this to short/long-term needs while referring only the most complex issues to management
- Provides coaching and mentoring, encourages others to achieve their goals, and works well with differing personalities and work styles
- Effectively handles challenges/resistance; consistently demonstrates ability to adjust smoothly to demands, shifting priorities, and crises
- Sets and achieves aggressive goals, makes challenging commitments and consistently follows through on them
- Prepares/delivers written communications and presentations professionally. Coordinates and leads work group meetings as needed
- Consistently communicates appropriate information across organizational boundaries to facilitate information sharing and resolve issues
- Works well with others; expresses viewpoints tactfully, works to resolve conflict by suggesting approaches with mutually satisfactory results
- Supports leaderships' priorities and cultivates relationship with manger. Promotes collaboration using teamwork approach within and across work groups including building strong external networks
- Has expert technical knowledge of own area of responsibility and knowledge of interactions between systems components
- Performs other duties as assigned
Skills
- Education: Bachelor's degree or 5 years work experience in Healthcare IT or relevant healthcare training
- Have 6 plus years experience as an Application Analyst or equivalent position; or perform at required level per manager's discretion
- Hold a minimum of one Epic certification and be up to date with all cert requirements
- Take ongoing training, attend classes and seminars, and complete certifications that are required for the position
- Prefer two years as a Healthcare team member who will bring department specific workflow knowledge to the role
- Must possess good customer service skills, superior time management skills and ability to prioritize tasks
- Ability to work with clinical staff, Providers and managers to identify needs
- Recommend implementation and support strategies based on industry best practices
- Ability to keep professional demeanor in stressful circumstances and work well independently and in team environments
Benefits
- Medical, Dental & Vision Insurance
- Flexible Spending Accounts & Health Saving Accounts
- Paid Time Off
- Generous Retirement Plans
- Life Insurance
- Long-Term Disability
- Gym Membership Discount
- Tuition Reimbursement
- Employee Assistance Program
- Adoption Assistance
- Shift Differential
Company Overview
Company H1B Sponsorship