Note: The job is a remote job and is open to candidates in USA. Prisma Health is dedicated to transforming healthcare for the benefit of communities. They are seeking a Senior Epic Analyst to lead the analysis of clinical, business, and technical processes, providing advanced technical expertise and managing system upgrades and large projects related to Epic modules.
Responsibilities
- Coordinates the preparation, installation, deployment and production support of applications and Epic modules, including workflow analysis and flow charting, design specifications, programming and/or building, testing, training and implementation
- Codes programs, maintains application tables/profiles/dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements
- Takes a lead role in maintaining customer relations and resolving customer issues related to software applications before involving the Manager
- Functions as the primary technical liaison with the respective vendor(s) for all implementation and post implementation activities of specific Epic modules
- Maintains application contingency plan documentation for assigned areas, ensuring the plan is updated and tested at least once annually
- Mentors and trains assigned team members on internal standards for implementation planning, work plan development, project management, system support and customer service, including Epic and legacy systems as assigned
- Completes tasks on time and meet assignment dates
- Communicates with assigned departments, Epic representatives and Prisma Health end user community and acts as the "hub" of communication between the department and Prisma Health IS
- May create training materials
- Performs other duties as assigned
Skills
- Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study
- Five (5) years of experience in EPIC or integrated EMR experience
- Information technology experience in a business, computer science or healthcare setting
- Epic certification in assigned Epic application discipline
- Presentation skills
- Communication skills
- Interpersonal skills
- Ability to multi-task
- Master's degree
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