Note: The job is a remote job and is open to candidates in USA. STI is seeking a Technical Specialist who is Epic-certified to support the implementation of the Healthy Planet module for their health system. The role involves building and supporting Epic applications, coordinating issues, and ensuring effective communication between end-users and implementation staff.
Responsibilities
- Serve as the primary support contact for the application's end-users
- Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients
- Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions
- Evaluate hardware availability and software requirements
- Identify issues that arise in the application and working to resolve them
- Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
- Identify and implement requested changes to the system
- Serve as a liaison between end users' workflow needs and Epic implementation staff
- Maintain regular communication with Epic representatives, including participating in weekly project team meetings
- Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
- Review the status of projects and issues on an ongoing basis with leadership
- Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Skills
- ONLY EPIC-CERTIFIED CANDIDATES NC WILL BE CONSIDERED
- Epic-certified to build the following modules for the new DSOHF EHR: Healthy Planet Population Health
- Perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Healthy Planet Population Health
- Serve as the primary build and support contact for the assigned Epic modules
- Responsible for coordinating all issues that arise during the project for their application
- Become very knowledgeable about the organization's policies, procedures, and business operations
- Serve as the primary support contact for the application's end-users
- Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients
- Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions
- Evaluate hardware availability and software requirements
- Identify issues that arise in the application and working to resolve them
- Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
- Identify and implement requested changes to the system
- Serve as a liaison between end users' workflow needs and Epic implementation staff
- Maintain regular communication with Epic representatives, including participating in weekly project team meetings
- Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
- Review the status of projects and issues on an ongoing basis with leadership
- Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
- Certifications desired: Healthy Planet, Cosmos, and Ambulatory
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