Note: The job is a remote job and is open to candidates in USA. NuHarbor Security is a company focused on improving cybersecurity for its clients through a comprehensive suite of services. The Executive Cybersecurity Program Director will lead governance and operational oversight for enterprise cybersecurity programs, ensuring alignment with contractual obligations and cross-functional service integration.
Responsibilities
• Identify and develop close, collaborative, relationships with key client stakeholders
• Fully internalize client and contract expectations, clarifying any unclear deliverables, expectations, or timelines
• Maintain open communications with all appropriate client, partner, and internal resources to ensure shared understanding and commitment to project goals
• Act as NuHarbor Security project senior contact for client and internal teams
• Establish and maintain governance structures, including item master, run books, rules of engagement, and change management processes
• Ensure compliance with state and federal regulations, NIST CSF, CIS Controls, and GTA policies
• Support periodic audits and maintain audit trails for legislative and contractual compliance
• Drive collaboration across service towers, customers, and third-party vendors
• Maintain integrated Service Management Manual and collaborative workspaces for documentation and communication
• Oversee ITSM processes such as Service Level Management, Change Management, Incident Management, and Problem Management
• Manage Service Catalog, Availability, Capacity, and Continuity Management
• Ensure accurate configuration and asset management through CMDB and CMS
• Lead onboarding and transition planning with PMO support
• Develop and maintain project plans, templates, and reporting systems
• Coordinate release and deployment management, service validation, and testing
• Implement security management processes and controls
• Participate in incident response, forensic investigations, and vulnerability remediation
• Conduct regular risk assessments and maintain a continuous security program
• Track and report on IT service costs and utilization
• Manage chargeback, invoice consolidation, and dispute resolution
• Analyze service demand and optimize resource allocation
• Conduct service reviews, process evaluations, and improvement planning
• Participate in technical innovation forums and update technology plans
• Maintain knowledge management systems and ensure accurate documentation
Skills
• Bachelor's degree in business, IT, cybersecurity, or related field
• In lieu of a degree, two (2) years of experience in a related field
• 15+ years managing large-scale technology programs with complex governance structures
• Proven experience in Big 4 consulting or large systems integrator environments
• Expertise in governance frameworks, cybersecurity operations, and cross-functional leadership
• Strong communication and stakeholder management skills
• Must be a citizen of the United States
Benefits
• Eligible for the company bonus plan at a 10% target
• Competitive salary and benefits
• Paid time to give back in your community
• Generous PTO
Company Overview
• NuHarbor Security is an end-to-end cybersecurity services company with a focus on best of breed security technologies. It was founded in 2014, and is headquartered in Essex Junction, Vermont, USA, with a workforce of 51-200 employees. Its website is https://www.nuharborsecurity.com.
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