Note: The job is a remote job and is open to candidates in USA. Gallagher Benefit Services is a trusted partner helping organizations with their people decisions. The Enterprise Application Owner for Finance Systems is responsible for the end-to-end lifecycle of the financial application ecosystem, ensuring operational reliability, compliance, and alignment with business objectives.
Responsibilities
- Own the Vision: Define, communicate, and secure executive alignment for application’s long-term strategic vision (3-5 years), ensuring it directly supports organizational objectives and key business capabilities
- Roadmap Management: Develop and maintain the actionable Application Roadmap, balancing new feature development, major upgrades, technical debt reduction, and eventual retirement or replacement planning
- Business Partnership: Serve as the primary liaison to designate Business Process Owners, translating business needs, regulatory changes, and pain points into prioritized, clear, and detailed functional requirements
- Value Rationalization: Continuously measure and report on the application Business Value and Return on Investment
- Demand Governance: Lead the Intake and Prioritization process for all change requests, new features, and bug fixes, arbitrating between competing business demands to ensure IT resources are focused on the highest-value initiatives
- Financial Management: Own the Total Cost of Ownership, managing the annual operating and capital budgets for the application, including licensing, maintenance, hosting, and development
- Vendor Management: Manage key relationships with application software vendors, overseeing contract negotiations, license compliance, and service delivery performance
- Delivery Accountability: Be ultimately responsible for the successful delivery of all major projects and features defined in the roadmap, ensuring they are completed on time, within budget, and to required quality standards
- Operational Health: Collaborate closely with IT Operations to monitor the application’s performance, availability, and reliability (SLAs), driving root cause analysis and implementing long-term solutions for recurring operational issues
- System Integrity: Ensure the application architecture adheres to enterprise standards and manage the process of keeping the application on a current, supported version to mitigate technical risk and security vulnerabilities
- Data Stewardship: Act as or closely supports the designated Data Steward, ensuring the application adheres to data governance policies, maintaining data quality, integrity, and compliance within regulations (e.g PII, retention policies)
- Security & Compliance: Ensure the application environment meets all corporate IT Security, Risk, and Audit requirements, leading and tracking remediation efforts for any identified security findings
- Documentation: Maintain up-to-date documentation on the application’s business processes, technical architecture, data model, and license usage
- Partner, mentor, and develop a high-performing global IT team, fostering a culture of collaboration, innovation, and accountability
- Build and maintain strong relationships with internal stakeholders, external vendors, and partners to ensure effective delivery of enterprise applications
- Close cycle, consolidation and reporting, FP&A / forecasting
- SOX / audit readiness
- Financial data integrity
- Segregation of duties (critical for D365 / OneStream)
- Shortening close cycle
- Improving reporting insights
- Standardization of finance processes
Skills
- Bachelor's degree in Information Technology, Finance, Accounting, or a related field
- 10+ years of progressive experience in enterprise technology, with at least 5+ years in Finance Systems roles such as Application Owner, Product Manager, Solution Architect, or Business Analyst supporting large-scale ERP and financial platforms (e.g., Dynamics 365 Finance & Operations, OneStream, SAP, Oracle)
- Strong functional knowledge of core finance processes, including Record-to-Report (R2R), general ledger, financial close, consolidation, FP&A, and financial reporting
- Demonstrated experience defining and executing multi-year application roadmaps aligned to finance transformation initiatives (e.g., close optimization, reporting enhancements, automation)
- Proven experience managing Total Cost of Ownership (TCO), including budgeting, forecasting, licensing, and vendor spend for enterprise finance systems
- Experience working in regulated environments with a strong understanding of SOX controls, audit requirements, segregation of duties, and financial data governance
- Hands-on experience with finance platforms such as Dynamics 365 Finance & Operations and OneStream (or comparable ERP/EPM tools), including integrations to upstream/downstream systems (e.g., CRM, payroll, BI/reporting)
- Strong understanding of modern delivery methodologies (Agile/Scrum) and experience working with cross-functional product and engineering teams
- Excellent communication skills, with the ability to translate complex technical concepts into business outcomes for Finance leadership (e.g., CFO, Controllership, FP&A) and vice versa
- Proven leadership, stakeholder management, and vendor management skills, with the ability to influence across Finance, IT, and executive leadership
- Exceptional ability to prioritize and negotiate across Finance, Controllership, FP&A, and Technology stakeholders, balancing competing demands while ensuring focus on high-impact financial outcomes
- Deep experience operating within a controlled environment, including alignment with SOX, audit requirements, segregation of duties, financial controls, and data governance standards (e.g., GAAP, SOC, COBIT)
- Proven ability to operate and lead finance platforms in a global environment, supporting multiple regions, currencies, and regulatory requirements
- Initiative-taking mindset with the ability to anticipate finance business needs (e.g., close cycle improvements, reporting gaps) and deliver scalable, practical solutions
- Ability to establish trusted partnerships with Finance leadership (CFO, Controllership, FP&A) and technology teams, effectively aligning demand, capacity, and investment to business priorities
- Strong judgment in complex, data-sensitive environments, with the ability to make informed decisions that balance financial accuracy, risk, and operational efficiency
- Demonstrated success leading through influence across a matrixed, global organization, engaging and motivating teams across regions and levels to deliver finance system outcomes
- Advanced degree (e.g., MBA, CPA) preferred
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
Company Overview