Note: The job is a remote job and is open to candidates in USA. SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers Systems Engineering, Enterprise Modernization, Artificial Intelligence, Cyber Security, and IT Governance innovation to Federal and commercial clients nationwide. SBG is seeking a Health Systems Specialist with clinical informatics, EHR, and healthcare operations experience to support VA enterprise health informatics initiatives and improve clinical workflows.
Responsibilities
- Support core functions of enterprise clinical information systems to enable safe, efficient, high-quality patient care
- Assist physicians, nurses, and other clinicians with issue resolution related to EHR, CPRS/VistA, clinical applications, and supporting tools
- Assess information and knowledge-based needs of healthcare professionals and patients; characterize, evaluate, and refine clinical processes
- Develop, implement, evaluate, and improve clinical informatics tools, clinical decision support, templates, reminders, workflows, training materials, and user guidance
- Support HITT, CIOC, IRCP, HI CoP, VistA/CPRS training, SharePoint resource development, formal messaging, stakeholder engagement, and field-facing support activities
- Develop and maintain SharePoint sites, request forms, issue trackers, resource libraries, SOPs, job aids, office hour materials, and performance dashboards
- Collect, analyze, and report performance metrics to support adoption, utilization, quality, and continuous improvement
- Facilitate work groups, stakeholder meetings, field user engagement, training sessions, and cross-organizational communications
- Manage diverse BI environments and oversee reporting and knowledge management portfolios using Power BI, Power Apps, SharePoint, and Jira
- Develop and manage program tools for planning work and tracking status
- Work collaboratively with senior leadership to determine metrics, measures, and data needs. Develop dashboards to communicate key performance measures, status, and trends
- Utilize the Agile development process to provide customer focused development approach that delivers value in small, incremental increments through continuous collaboration, rapid feedback, and adaptive planning
Skills
- Clinical background such as RN, nurse informaticist, HIS, CAC, clinical program manager, or healthcare operations leader
- Experience supporting VA/VHA, OHI, CIDMO, FIS, HI CoP, HITT, CIOC, IRCP, EHRM, VistA/CPRS, Clinical Reminders, or SharePoint-based field communications
- Experience developing formal messaging programs, online communities of practice, training materials, clinical tools, or performance metrics in a large healthcare system
- Knowledge of healthcare business and clinical operations, clinical workflows, patient safety, and VHA culture
- Experience with Microsoft 365, SharePoint, Power BI, Excel, Power Automate, Microsoft Forms, Teams, or similar collaboration and reporting tools
- Experienced in architect end-to-end data pipelines, dimensional data models, and cloud-based warehousing solutions utilizing VA-approved platforms such as Azure Data Factory, Azure Databricks, Python, SQL Server, and Dagster
- Ability to transform complex business requirements into scalable data infrastructure, developing CRUD-based applications with Power Apps, and managing CI/CD pipelines through Azure DevOps
- Experienced in Agile development process to provide customer focused development approach that delivers value in small, incremental increments through continuous collaboration, rapid feedback, and adaptive planning
- Experience with Power BI, Power Apps, SharePoint, and Jira to create, maintain and improve the user experience
- Experience with management of data warehouses and use existing VA platforms (as mentioned above) to develop the architecture to create data tables, fact tables, and dimension tables; organizing data sources in appropriate and logical fashion
- Bachelor's degree in nursing, health informatics, healthcare administration, information systems, public health, or related field; additional specialized experience may be considered in lieu of degree when contractually permissible
- 4+ years of clinical informatics, healthcare operations, EHR support, clinical applications, or health systems improvement experience; 8+ years preferred for senior/KP-aligned candidates
- BI Developer: Microsoft Certified Power BI Data Analyst Associate
- MD/DO + Informatics Certification or Degree
- 10+ Years of experience obstetrics/gynecology/women's health or other related areas
- 5+ years of experience in informatics
Company Overview