Note: The job is a remote job and is open to candidates in USA. Right to Live Canada is a virtual-office based Canadian non-profit start-up seeking an HR Department Head to build and lead its volunteer-focused HR function. This role involves developing HR structures and processes, overseeing volunteer recruitment and management, and supporting the organization's growth in a remote environment.
Responsibilities
- Develop HR structures, processes, recruitment systems, onboarding workflows, volunteer management practices, and team coordination
- Oversee volunteer recruitment, candidate pipelines, interviews, onboarding support, volunteer retention, recognition programs, and HR quality standards
- Manage HR team members, including recruiters, team leads, and administrative support volunteers, while ensuring effective communication and operational consistency
- Work closely with the Executive Director and organizational leadership to scale a high-performing volunteer organization by creating SOPs, improving workflows, managing priorities, and supporting rapid growth
Skills
- Experience in human resources, recruitment, talent acquisition, people operations, volunteer management, or a closely related function
- Prior experience managing, leading, or coordinating an HR department, recruitment team, people operations team, volunteer department, or comparable personnel function
- Ability to build and formalize an HR function from an early-stage or startup environment
- Ability to take ownership of department structure, processes, SOPs, strategy, quality control, and personnel management
- Ability to manage HR personnel, team leads, recruiters, administrative assistants, or equivalent team members
- Experience with recruiting workflows, applicant screening, interviewing, candidate evaluation, onboarding, and personnel records
- Strong written and verbal communication skills
- Strong organization, time management, and operational follow-through
- Comfort working remotely with a high degree of ownership, urgency, and independent execution
- Familiarity with Google Workspace, shared calendars, Slack, virtual meetings, and basic applicant tracking workflows
- Ability to manage multiple open roles, candidate pipelines, team responsibilities, and department priorities at the same time
- Professional judgment, discretion, and reliability when handling applicant, volunteer, and personnel information
- Prior experience as a Head of HR, HR Manager, People Operations Manager, Recruitment Manager, Talent Acquisition Lead, Volunteer Manager, or comparable HR leadership role
- Experience building or improving HR departments, recruiting systems, volunteer departments, or people operations workflows
- Experience managing HR or recruitment in a non-profit, startup, volunteer, remote, or mission-driven organization
- Experience designing SOPs, meeting cadences, reporting structures, role ownership systems, or department quality-control processes
- Experience with volunteer recruitment, turnover management, retention, recognition, onboarding, references, or performance follow-up
- Interest in building a large-scale, high-performance volunteer organization
Company Overview