Note: The job is a remote job and is open to candidates in USA. M-Files is redefining how work gets done with its innovative document management system. The Industry Solutions Consultant will work closely with customers to understand their unique business needs and implement M-Files solutions that drive efficiency and productivity across various industries.
Responsibilities
- Consult with customers to identify business challenges and recommend tailored M-Files solutions that align with industry best practices
- Lead solution implementations by defining customer requirements and ensuring seamless integration with existing systems and processes
- Provide industry-specific guidance to help clients optimize document and knowledge management workflows
- Facilitate training and enablement sessions for customers, ensuring they maximize the value of M-Files solutions
- Collaborate with sales teams to support pre-sales activities and present industry-focused solutions to prospective clients
- Serve as a project lead on small to mid-sized implementations, ensuring timely execution and customer satisfaction
- Advise on best practices for process automation, compliance, and document management within targeted industry verticals
Skills
- Strong consultative skills with the ability to engage customers in meaningful discussions about industry challenges and solutions
- Experience in tax, accounting, audit, insurance brokerage, wealth management, or management consulting
- Knowledge of business automation processes and enterprise content management solutions
- Proven ability to document client requirements and create solution specifications
- Strong project management and problem-solving skills to drive successful solution deployments
- Experience using enterprise software solutions, with a focus on business process optimization
- Strong people skills and an ability to listen to the customer and translate their needs into specific actions and solutions
- Ability to drive projects to completion and manage issues
- Capability and interest for learning new methods and techniques
- Experience and knowledge of Windows-based environments, including Windows server and Workstations, IIS and MS SQL Server, Active Directory and Group Policies
- Experience and working knowledge of databases and SQL language
- Experience and working knowledge of programming languages (e.g. C#)
Benefits
- As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance
- 10 paid holidays annually
- Unlimited PTO
- Matching 401K Plan (25% of employees' contribution up to the IRS max)
- Health insurance (PPO and HDHP/HSA plans offered)
- Dental insurance
- Vision insurance
- Life insurance (1x employee salary)
- Short-term disability (employer paid)
- Long-term disability (employer paid)
- Flexible Spending Plan (medical and dependent)
Company Overview