Note: The job is a remote job and is open to candidates in USA. Vantage Point Solutions is a customer-focused, technology-driven engineering and consulting firm serving various industries. The Inside Sales Representative drives revenue growth for the Network & Security Services team by managing prospecting, lead qualification, and deal progression.
Responsibilities
- Conduct outbound and inbound sales calls to support new and existing customers
- Follow up on proposals, quotes, and open opportunities with customers
- Qualify inbound inquiries and outbound leads through discovery calls; identify needs, decision makers, timelines, and budget
- Manage customer communication throughout the sales cycle, ensuring clear next steps and timely follow-up to move opportunities forward
- Build and maintain a healthy sales pipeline by consistently scheduling meetings and generating net-new opportunities
- Identify upsell and cross-sell opportunities within existing accounts and coordinate with account leadership to expand services
- Own and progress opportunities from initial qualification through close, keeping deals moving through defined sales stages
- Maintain accurate CRM records (contacts, activities, notes, stages, next steps, and close dates) to support forecasting and pipeline visibility
- Coordinate internal resources (network engineering, cybersecurity, NOC, managed services) for discovery, solution scoping, and customer meetings
- Maintain a strong sales cadence: schedule next meetings, document action items, and ensure opportunities advance on timeline
- Support quoting and solution proposals by gathering requirements, coordinating approvals, and ensuring pricing/terms are presented clearly to customers
- Work closely with Network Services, Security Services, and leadership teams to support active sales efforts
- Ensure handoff of won opportunities to delivery teams includes accurate scope and expectations
- Provide regular updates on pipeline health, deal progress, risks, and next steps to sales leadership
- Help identify process improvements to streamline proposal development and tracking
- Log all customer interactions (calls, emails, meetings) and outcomes to maintain strong activity hygiene
- Generate routine reports on activity, pipeline, conversion rates, and win/loss trends
- Support forecasting efforts by keeping opportunity data current and surfacing risks to close dates and deal health
Skills
- Strong verbal and written communication skills, with the ability to lead customer conversations
- Comfortable with high-volume phone-based outreach, including cold calling
- Highly organized with strong attention to detail and consistent pipeline discipline
- Ability to manage multiple opportunities and sales cycles simultaneously, prioritizing by value and close date
- Proficiency with Microsoft 365 (Outlook, Excel, Word, Teams)
- Ability to work independently while partnering with technical teams to align solutions to customer needs
- Experience in inside sales or business development (prospecting, discovery, objection handling, and closing)
- Familiarity with networking, cybersecurity, or managed services
- Experience using CRM tools daily to manage pipeline and activity (e.g., Zoho CRM, Zoho Analytics, or similar)
- Comfortable discussing pricing, basic terms, and renewal timelines with customers and escalating exceptions as needed
- Understanding of quoting and proposal workflows as part of a sales process (helpful, not required)
Benefits
- Medical
- Dental
- Vision
- Life
- Disability insurance
- 401(k)
- And more
Company Overview