Note: The job is a remote job and is open to candidates in USA. New York Blood Center (NYBC) is a vital community lifeline dedicated to helping patients and advancing global public health. They are seeking an Insurance Analyst/Associate to provide insurance and risk management support across the organization, manage insurance programs, and develop risk management processes.
Responsibilities
- Ensure adherence to SOPs, regulations, guidelines, practices and organizational policies
- Coordinate with insurance brokers, carriers, and third-party vendors to obtain information, resolve issues, and support program administration
- Draft, review and redline Hold Harmless Agreements and work with NYBC’s insurance broker to gather insurance documents required to run blood drives
- Work with NYBC attorneys to review insurance requirements in contracts to ensure compliance by internal and external parties
- Collect information from stakeholders to complete and submit insurance applications accurately and efficiently
- Coordinate the timely renewal of all insurance policies to ensure continuous coverage for NYBC
- Assist with insurance audits by preparing and organizing documentation, responding to auditor inquiries, and ensuring compliance with audit requirements
- Communicate insurance updates, changes and requirements to internal departments and external partners
- Manage the payment process for claims to ensure timely and accurate processing in compliance with insurance policies and regulations
- Maintain and update the organization's insurance SharePoint site, ensuring all with documents, policies, and procedures are current and easily accessible
- Submit insurance notifications and work closely with claims adjusters, the Legal Department and business units to support efficient and effective claim management
- Maintain deadlines on deliverables (milestones) and communicate regularly with business partners and internal clients regarding insurance and risk-related matters
- Create, analyze, and interpret insurance-related analytics and KPIs (e.g., claims trends, coverage utilization, exposure summaries) and present findings to departments across the enterprise
- Assist in developing, implementing, and updating enterprise-wide risk management processes, practices, and policies
- Support the design of risk assessment tools, workflows, and documentation to strengthen organizational risk oversight
- Identify opportunities for process improvement in insurance workflows, claims handling, or risk reporting
- Provide general support such as producing written reports, insurance summaries and performing various insurance-related tasks, as needed
- Participates in meetings and committees as needed
- Makes recommendations for improvements of business unit’s processes and practices
- Works on special projects as assigned
- Any related duties as assigned
Skills
- Bachelor's degree in Business, Finance, or other related degree
- 5 years in insurance coordination, claims management, risk management, or related roles
- Experience supporting insurance policy administration, including applications, renewals, audits, and document management
- Familiarity with developing or supporting the creation of organizational policies, procedures, or risk mitigation processes
- Experience supporting the development or execution of risk management strategies, including identifying exposures, documenting risks, or assisting with mitigation plans
- Knowledge of a variety of software applications (Microsoft Office Suite)
- Experience in using document management and insurance database software
- Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds
- High level of interpersonal skills to handle a variety of complex issues and situations
- Position requires demonstrated poise, tact, and diplomacy in dealing with a variety of staff up to and including executive leadership
- Strong organizational skills
- Strong attention to detail in all work processes
- Maintains a high level of confidentiality
- Ability to maintain accurate paper and electronic records
- Ability to work independently with minimal supervision
- Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
- Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options and implement solutions
- Ability to effectively solicit, cultivate, and build relationships with constituents and organizations
- Experience collecting, organizing, and analyzing data; exposure to creating dashboards, reports, or KPIs is preferred
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