Note: The job is a remote job and is open to candidates in USA. Finch is dedicated to making justice more accessible to American households, focusing on personal injury law. They are seeking a Legal Intake Specialist who will be the first point of contact for potential clients, building trust and guiding them through the sign-up process.
Responsibilities
• Answer inbound calls with empathy and professionalism
• Qualify cases and confirm eligibility using defined criteria
• Guide clients through the sign-up process and secure retainers
• Hand off cases to attorneys and lead paralegals with complete and accurate information
• With your teammates, maintain responsiveness as a key builder of trust with every partner
Skills
• 5+ years in client-facing intake or sales roles, ideally in legal services
• Excellent communicator who can build trust quickly
• Stay calm and focused under pressure
• Comfortable working flexible schedules, including evenings and weekends
Benefits
• 100% coverage for health, dental, and vision.
• 401(k) retirement plan.
• Flexible PTO (we trust you to take the time you need).
• (For those in NYC) In-office snacks, drinks, and daily team lunch and dinners.
Company Overview
• Pre-litigation so good it runs itself. It was founded in 2024, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://www.finchlegal.com/.
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