Note: The job is a remote job and is open to candidates in USA. BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. The Marketing & AI Ops Manager will be responsible for building, automating, and operating marketing infrastructure and AI-powered workflows to enhance the demand engine and ensure data integrity across campaigns.
Responsibilities
- Design and deploy AI-powered workflows and agents to automate repetitive marketing ops tasks
- Build and maintain process automations across the martech stack
- Identify automation opportunities across campaign operations, lead processing, and data quality
- Stay current on emerging AI tooling (MCP integrations, LLM-powered ops, etc.) and bring relevant innovations in-house
- Coordinate lead enrichment and normalization pipelines
- QA landing pages, campaign sequencing, form routing, and nurture workflows end to end
- Own conversion tracking infrastructure and attribution modeling
- Ensure data integrity across campaign inputs and outputs
- Own and enforce data hygiene standards across marketing systems
- Build processes to catch and remediate dirty data before it reaches pipeline
Skills
- 3 to 6 years in marketing operations, rev ops, or a closely adjacent function
- Hands-on HubSpot administration experience (not just reporting access)
- Strong working knowledge of GTM and GA4, including custom event configuration
- Demonstrated ability to build and maintain automated workflows without engineering support
- Comfortable working with APIs, webhooks, and lightweight scripting (Python, JS, or similar)
- Sharp instincts around data quality, attribution, and funnel analytics
- High tolerance for ambiguity and a bias toward building over process-documenting
- Experience building AI agents or LLM-powered workflows in a marketing or ops context
- Familiarity with MCP (Model Context Protocol) integrations
- Prior experience with Chilipiper, Navattic, Warmly, or comparable tools
- Background in a B2B SaaS environment, ideally in security or data
Benefits
- Remote-first with a global community
- Global Culture Corner
- Flexible PTO + Quarterly Volunteer Days
- Equity participation
- 100% employer-covered medical, dental, and vision
- Pet insurance and legal assistance
- Learning & Development opportunities
- Fidelity 401(k) with employer sponsorship
- Paid Parental Leave
Company Overview