Note: The job is a remote job and is open to candidates in USA. Helm is a company that provides automotive services, and they are seeking a Mopar Express Lane Dealer Consultant. This role involves training and coaching dealership personnel, implementing processes, and ensuring adherence to factory guidelines for the Mopar Express Lane programs.
Responsibilities
- Provide training, coaching, and counseling to dealership personnel
- Maintain adherence to factory guidelines and Mopar Express Lane programs
- Develop and implement processes in dealerships
- Generate action plans and review them with upper management
- Measure performance using supplied reporting systems and apply benchmarks for success (Salesforce, Profit, CX, Tires/Parts, MVP, MSER, and other assigned programs)
- Plan all travel within company guidelines
- Report on all travel and training plans to the assigned field manager weekly if required
- Manage daily activities in and out of dealerships and report all workday activities to the assigned field manager
- Present, facilitate, and provide program training or guidance to large groups
- Prospect and review programs with dealer management staff or ownership to gain additional program growth
- Keep documented activity of assigned dealerships, including store visits and program progression
- Communicate any roadblocks or concerns to field managers regularly
- Maintain a professional appearance, including business casual dress and clean personal hygiene
- Perform additional job duties as assigned and subject to change with management approval or direction
Skills
- Five plus (5+) years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent experience
- Proficient in car and truck maintenance and repair
- Experience with on-site dealership training
- Microsoft Office 365: Proficient in Outlook, Word, Excel, and PowerPoint
- Strong documentation and communication skills
- Ability to travel up to 95% with overnights required
Benefits
- Medical, dental, & vision benefits
- Company paid life insurance
- Flexible time off
- 10 paid holidays per year
Company Overview