Note: The job is a remote job and is open to candidates in USA. Medline Industries, LP is a leading healthcare company seeking a National Account Director for Retail Product Sales. The role involves driving sales strategies, managing teams, and overseeing product development and customer engagement initiatives.
Responsibilities
- Establish overall key strategy and go-to-market approaches with Medline Sales Leaders
- Communicate regularly sales partners to target and strategize current and future opportunities
- Reinforce division strategic direction to the sales specialist team with weekly check ins, goal setting, objection handling, personal & professional, advice, and pipeline management
- Develop and implement plans and objectives; evaluate progress and outcomes
- Drive overall achievement of sales targets by managing the sales pipeline and growing and retaining existing accounts by presenting new solutions, products and services
- Lead sales team and initiatives through all sales phases
- Encourage and manage open communication between Product, Sales and Specialist teams
- Oversee delivery of business reviews in partnership with Division Product Management
- Ensure all materials and resources are available for Medline teams to prepare and present customer needs plan which are feasible, within cost, time, and environment constraints
- Oversee development and delivery of competitive analysis materials and presentation
- Accountable for team’s overall customer engagement; ensure teams has the necessary tools, resources and knowledge to positively engage customer and to support sales efforts
- Foster positive relationships with key decision-makers and external customer key stakeholders to influence sales initiatives
- Own all issue and problem resolution; ensure Specialist team and partner divisions deliver solutions
- Determine if additional training & education is required. Ensure teams understand customer's business and analyze customer's system and product needs
- Highest point of escalation and face of specialist team when conflict resolution required
- Oversee implementation of specialist-led product conversion & implementations
- Plan for and manage multiple initiatives for program creation, trial support and implementation
- For the Specialist team, identify product positioning and innovation opportunities
- Oversee market research to identify and track market trends that affect sales, service and product development
- Ensure transfer of feedback for product improvement, and potential new products with appropriate departments
- Attend key customer conventions when requested to further expand the business and to represent Medline
- Typically manages through multiple Managers
- Provide leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability
- Strategic, tactical and operational planning (12 + months) for the function or department
- Direct budgetary responsibility for one or more departments, functions or major projects/programs
- Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies
- Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies
Skills
- Bachelor's degree in a business or clinical field
- At least 8 years overall experience in product management, product development or sales to include at least 4 years of product sales experience
- At least 4 years of experience directly managing sales professionals including hiring, developing, motivating, and directing people as they work
- Demonstrated ability to execute sales marketing strategies and tactics
- In depth knowledge of products, customers and market needs
- Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
- Ability to analyze market trends to effectively develop presentations, provide recommendations and business forecasting
- Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems
- Demonstrated program management skills, with ability and proven track record to plan, manage and develop strategic initiatives to successful goal completion
- Skill and ability presenting to senior management or C-suite with the purpose of influencing company or client decisions. Includes presenting and reporting on project plans and cost benefit analyses to appropriate stakeholders, executives and senior management
- Communications planning and implementation experience (including the ability to integrate and coordinate various elements into an actionable plan)
- Proficient in MS Office (Work, Excel, PowerPoint)
- Position generally requires travel 50% to 75% of the time for business purposes (within state and out of state)
- Environment includes office setting and medical facilities
- Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts)
Benefits
- Competitive total rewards package
- Continuing education & training
- Bonus and/or incentive eligible
- Health insurance
- Life and disability
- 401(k) contributions
- Paid time off
- Access to the Employee Assistance Program
- Employee Resource Groups
- Employee Service Corp
Company Overview
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