Note: The job is a remote job and is open to candidates in USA. Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people. They are seeking an Operations Coordinator to manage referral volume, assign leads to partner firms, and ensure compliance with ethics requirements.
Responsibilities
- Maintain daily flow of referrals to referral partner firms for entire region
- Track and report compliance / ethics data for Regional Manager and Referrals Department Compliance Attorney
- Support Regional Manager with keeping all case agreement records up-to-date
- Support accounting staff with payment compliance by facilitating communication with partners
- Build and maintain weekly / monthly progress reports to ensure partners are adhering to best practices playbook
- Interact regularly with attorneys, case staff, and intake teams both internally and at partner firms
- Travel occasionally to visit referral partners at their office. Travel expenses are reimbursed by the firm
Skills
- Bachelor's Degree or equivalent
- 2+ years of Business Development or Account Management Experience
- Effective communicator with a strong phone/Zoom presence and the ability to proficiently engage with other professionals through disciplined outbound call activity and email
- Ability to learn and master new technologies quickly to develop a comprehensive knowledge of the company's business model in order to answer all related inquiries
- Ability to harness qualitative and quantitative data to inform decision making
- Proficiency in Microsoft Office
Benefits
- Medical and dental insurance
- 401(k) plan
- Paid time off
- Paid holidays
Company Overview