Note: The job is a remote job and is open to candidates in USA. Cresta is a company focused on enhancing customer experience through AI technology. They are seeking a Platform Product Manager to manage foundational platform capabilities, particularly in Identity and Access Management, collaborating with engineering and security teams to deliver effective solutions.
Responsibilities
- Own and drive foundational platform capabilities, starting with IAM, including authentication, authorization, user management, access control models, and auditability
- Define the roadmap and backlog for your product area, balancing customer needs, enterprise readiness, and long-term platform direction
- Partner closely with engineering and security to make product decisions, evaluate tradeoffs, and drive execution
- Work with Solution Architects and implementation teams to ensure platform capabilities are practical to deploy, integrate, and operate in real customer environments
- Support integrations with enterprise systems used for access control and provisioning, such as HRIS, CCaaS, ITSM, and identity providers
- Bring structure to ambiguous problems, proactively drive decisions, and keep work moving across multiple parallel workstreams
- Help customer-facing teams understand how platform capabilities work, including configuration, rollout, and operational guidance
- Contribute to the evolution of shared platform capabilities beyond IAM as priorities emerge
Skills
- 3+ years of experience in product management or a technical / technical-adjacent role, such as software engineering, solutions architecture, technical program management, implementation, or similar
- Strong technical fluency: you're comfortable discussing APIs, system behavior, architecture, technical tradeoffs, and implementation details with engineering teams
- Strong product judgment and the ability to make clear decisions in ambiguous, systems-level problem spaces
- High ownership, strong follow-through, and a bias toward action
- Ability to work effectively across engineering, security, customer-facing, and implementation teams
- Experience with identity, access, or permissions systems, such as IAM, RBAC, authentication flows, SSO, SCIM, or provisioning
- Prior hands-on engineering experience or experience working deeply with technical systems
- Experience with platform, infrastructure, developer-facing, enterprise SaaS, or other technically complex products
- Familiarity with enterprise security or audit concepts, such as least privilege, audit logs, access governance, or compliance workflows
Benefits
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Company Overview
Company H1B Sponsorship