Note: The job is a remote job and is open to candidates in USA. TrustLayer is at the forefront of revolutionizing risk management by automating and simplifying the certificate of insurance (COI) process. They are seeking a Premium Audit Expert to help scope and pressure test a Premium Audit applet, working closely with product, engineering, and CEO teams to enhance the audit cycle for policyholders, brokers, and carriers.
Responsibilities
- Mapping the end-to-end workers' comp and GL premium audit workflow, from policy bind through final audit billing and dispute
- Identifying the highest-leverage friction points where software plus our existing COI and vendor data can collapse weeks of work into hours
- Reviewing product specs, mockups, and pricing models with a sharp red pen
- Translating NCCI class code logic, payroll inclusion rules, subcontractor cost treatment, and certificate sufficiency standards into requirements an engineering team can build against
- Helping us evaluate carrier and TPA partnership opportunities and sanity check our positioning against incumbents like Overland Solutions, EXL, and internal carrier audit teams
- Occasionally joining customer discovery calls with brokers, insureds, or carrier contacts when domain credibility matters
- Flagging adjacent product opportunities in audit dispute, premium recovery, and exposure reporting
Skills
- 7+ years in commercial premium audit, ideally a mix of carrier-side and third-party audit firm experience
- Deep working knowledge of NCCI rules, state-specific WC variations, and GL audit basis (payroll, sales, sub costs, units)
- Strong opinions on what makes subcontractor cost exclusions stick versus get reclassified
- Comfortable reading product specs and giving structured, prioritized feedback
- Genuine curiosity about how software, AI, and data networks can change how this work gets done. You do not need to be technical, but you should be excited about building something rather than protecting the status quo
- Bonus: prior experience at PAAS, ISO, an insurtech, a major carrier audit group, or a national TPA
- Bonus: existing relationships with broker risk management practices or carrier audit leadership
Benefits
- Flexible; 5–10 hours/week typical, with some weeks heavier during product sprints
- Mostly async, with a weekly working session and occasional customer calls
Company Overview