Note: The job is a remote job and is open to candidates in USA. Surescripts is a company that serves the nation through trusted health intelligence sharing to improve patient safety and care quality. The Principal AI Engineer will lead the technical execution of AI initiatives and deliver scalable AI solutions, acting as a trusted technical partner across various teams and ensuring responsible AI practices.
Responsibilities
- Own the technical how and the delivery timeline for AI initiatives, acting as both AI solution architect and principal engineer
- Architect and build scalable, interoperable, responsible AI solutions, including generative AI, RAG, agentic AI, and predictive models, and guide their deployment into production
- Serve as a trusted technical partner across groups and projects, providing solution architecture and weighing options on technical feasibility, effort, and performance targets
- Translate business and customer needs into technical requirements, and frame technical options and trade-offs so leaders and stakeholders can make informed decisions that line up with business outcomes
- Lead the technical evaluation of new AI technologies and vendors, judging architectural fit, capability, and integration approach
- Prototype and validate advanced AI approaches to prove out architectural direction and de-risk initiatives before teams commit to them
- Run architecture and design reviews across teams, surfacing key trade-offs and keeping decisions transparent and sound
- Set and evolve AI engineering standards, including model integration, data architecture, LLMOps, AgentOps, and AI development best practices from frameworks such as NIST RMF, CHAI, OWASP, etc
- Serve as a lead mentor regarding enterprise AI Trust & Safety best practices from: auto-inherited controls and guardrails based on AI solution type and risk level, to automated evals and testing in CI/CD, to operational monitoring and drift detection, to issue and incident response, to data-driven continuous improvement of AI solutions. Ensure the necessary technical components are designed-in and operationally effective to meet anti-bias, accuracy, transparency, explainability, safety, and regulatory compliance
- Mentor engineers and raise the technical bar, building a team culture of collaboration and steady learning
- Keep current with new AI technologies and frameworks and turn trends into practical strategies for the teams you support
Skills
- Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent experience
- 8+ years of related, progressive software, data, or AI/ML engineering experience
- 4+ years in a lead and/or senior engineering role with a focus on leading and mentoring engineers to deliver software products
- 3+ years of hands-on machine learning / AI engineering experience
- Proven experience architecting and delivering solutions across multiple technical domains, such as APIs and microservices, systems integration and event-driven architectures, AI/ML engineering, data engineering and analytics, and core software engineering (cloud-native applications, distributed systems)
- 3+ years developing and implementing AI solutions in a healthcare setting
- Experience designing production AI/ML applications using big-data technologies, cloud platforms (AWS, Azure, GCP), and data pipeline orchestration
- Experience working in the SVPG framework or a substantially similar outcomes-driven product operating model
Benefits
- Comprehensive healthcare (including infertility coverage)
- Generous paid time off including paid childbirth and parental leave and mental health days
- Pet insurance
- 401(k) with company match and immediate vesting
Company Overview