Note: The job is a remote job and is open to candidates in USA. Pioneer Management Consulting is a fast-growing company dedicated to helping clients solve complex issues and achieve exceptional results. As a Principal Consultant, Solutions Architect for ServiceNow, you will lead the design, development, and implementation of innovative ServiceNow solutions, particularly in the energy and utilities industry.
Responsibilities
- Lead the planning, execution, and deployment of ServiceNow technical and consulting services across the ITSM/ITOM, SPM, CSM, and FSM modules
- Potentially support GTM planning and solutioning for Energy and Utilities clients through roadmapping, engagement with ServiceNow product teams, and driving industry solution development
- Partner with business stakeholders to understand their requirements and translate them into technical solutions
- Develop and implement ServiceNow workflows, integrations, and customizations
- Provide technical guidance and mentorship to the development team including providing day to day direction
- Ensure best practices and standards are followed in the development and deployment of ServiceNow solutions
- Conduct quality assurance reviews and ensure the quality of deliverables
- Troubleshoot and resolve technical issues related to ServiceNow implementations
- Stay updated with the latest ServiceNow features and industry trends
- Support the interview, selection, and management of contractors, vendors, and development talent
- Support pre-sales efforts through scoping, pricing, and demonstrations as appropriate
- Participate in the scoping, pricing, and demo’s during the sales process
- Lead the development of ServiceNow apps that can be targeted at specific client needs, and then scaled for larger markets
Skills
- 5+ ServiceNow Deployments
- 3+ ITSM/ITOM, CSM, Sales Order Management, Source2Pay, or SPM Deployments
- 5+ years of experience in the ServiceNow ecosystem (Partner or Direct ServiceNow)
- 7+ years of experience in technology
- Extensive experience with Software Development Lifecycle (SDLC) and ServiceNow NowCreate methodology
- Certified System Administrator
- Certified Implementation Specialist – ITSM/ITOM, HRSD, SPM, CSM, FSM, or other
- Strong analytical and quantitative problem-solving skills
- Ability to communicate complex ideas effectively to executives (verbal and written)
- Proven ability to work both independently and in a collaborative team environment
- Comfort with handling ambiguity and managing multiple assignments
- Proven skills in identifying client challenges and proposing solutions
- Demonstrated ability to effectively expand professional networks through strategic relationship building and engagement
- Bachelor's Degree or equivalent work experience required
Benefits
- Bonuses and other incentives are awarded at the Company’s discretion and are based upon individual contributions and overall company performance.
- Pioneer is proud to offer a comprehensive benefits package that includes meaningful time off and paid holidays
- Parental leave
- 401(k) including employer match
- Tuition reimbursement
- A broad range of health and welfare benefits including medical, dental, vision, life, long and short-term disability, etc.
Company Overview
Company H1B Sponsorship