Note: The job is a remote job and is open to candidates in USA. SanMar is a company that values the contributions of its employees and is seeking a Process Optimization Engineer. This role involves working with various stakeholders to implement projects and improve distribution systems, ensuring operational excellence and providing support for distribution-related solutions.
Responsibilities
- Lead implementation of continuous improvement initiatives aimed at enhancing SanMar’s distributions systems and processes
- Work with stakeholders and end users to plan and execute solutions that meet business needs and ensure best operational practice
- Research, analyze, and troubleshoot SanMar distribution systems; understands the operation and dependencies of the solutions and processes, and how they are used by business customers
- Assist Project/Program Managers with creation of detailed project plans and frameworks; lead execution of critical project milestones and related status reporting
- Act as point-of-contact for vendors and industry members regarding distribution related solutions and related peripherals
- Provide Tier III functional support and training to Distribution staff and first/second line IT support teams; escalates to technical resources as appropriate
- Create documentation for systems, tools, and processes for internal team and IT Service Desk use
- Subject matter expert for distribution systems end users
- Work closely with technical teams to identify, design and deliver changes to system environments; ensures technical projects are in lock-step with functional requirements
- Key consultant and change leadership in the optimization of current solutions and the technical design of new solutions
- Cross-functional involvement in build and User Acceptance testing activities as needed
- Perform other duties as assigned
- Comply with all policies and standards
Skills
- Bachelor's Degree in an Industrial Engineering or Technology Discipline or equivalent industry experience
- 1-3 years of experience delivering continuous improvement initiatives in a distribution or comparable setting, using recognized methodologies such as Lean/Six Sigma
- 1-3 years of experience using technology-based distribution systems
- Familiarity with HighJump/Korber, Infios, Proship Parcel Management, WMS equipment (Voice, RF, Scanning)
- Background in Industrial/Optimization Engineering principles
- Solid subject matter expertise using technology-based distribution systems
- Excellent MS Excel skills; ability to write and execute basic to intermediate SQL queries
- Excellent troubleshooting and analytical skills; ability to learn quickly and resolve issues self-sufficiently
- Ability to work cooperatively with all levels of individuals across the SanMar and Vendor organizations
- Excellent interpersonal skills and ability to add narrative to data and paint a clear picture for their audience
- Appropriate sense of urgency and prioritization, passion for problem solving
- Organized, thorough, detailed
- Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed
- Ability to travel frequently as needed to support SanMar distribution network up to 50% or more
- 1-3 years of customer service functional and/or technical support experience
- Six Sigma Green Belt Certification
Benefits
- Comprehensive medical, dental, and vision benefits
- 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
- Life insurance
- Short/long-term disability coverage
- Paid maternity/paternity leave
- Pet insurance
Company Overview
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