Note: The job is a remote job and is open to candidates in USA. Foundever™ is a global leader in the customer experience (CX) industry, seeking a strategic and execution-focused Product Marketing Manager. This role involves leading product marketing and go-to-market strategies while collaborating cross-functionally to ensure product clarity and adoption at scale.
Responsibilities
- Own and lead the global product marketing and GTM strategy for Foundever products, ensuring strong cross-departmental alignment
- Lead and mentor the technical writing and product documentation team, setting standards for clarity, consistency, and quality
- Partner closely with Product Managers to translate technical capabilities and release notes into clear, compelling user-facing narratives
- Define product positioning, value propositions, messaging frameworks, and feature naming in collaboration with Product and Marketing
- Oversee the creation and maintenance of product documentation, FAQs, internal guides, and enablement materials
- Drive product launch planning and execution across Marketing, Sales, Enablement, and Operations teams
- Create and publish regular product news digests to keep internal stakeholders aligned on roadmap progress and releases
- Organize and host internal product webinars, demos, and enablement sessions for global audiences
- Develop, review, and refine sales enablement assets, including battle cards, competitive positioning, and strong value arguments
- Create engaging demo videos and product walkthroughs that clearly communicate value and use cases. Push and select tool for in app user-engagement and product communication strategy
- Act as the primary bridge between Product teams and users, ensuring feedback informs messaging and GTM strategy
- Champion AI-driven ways of working to improve speed, quality, and scale of product marketing outputs
Skills
- Minimum of 4–6 years of experience in Product Marketing, Product Communications, or a related leadership role
- Proven experience owning and executing GTM strategies for complex, technology-driven products
- Demonstrated leadership experience
- Strong background translating highly technical concepts into impactful, user-centric messaging
- Experience working cross-functionally with Product, Marketing, Sales, and Enablement teams
- Degree in Marketing, Business, Communications, Product Management, or a related field
- Excellent conversational and written knowledge in English (C1 level minimum)
- Proficiency with MS Office tools (Word, Excel, PowerPoint, Outlook)
- Experience with collaboration, documentation, and product tools (e.g., Jira, Confluence, Miro)
- Hands-on experience with Loom or similar tools to create engaging demo videos and walkthroughs
- Strong, practical use of Generative AI as a core part of daily work
- French or Spanish language skills are a bonus
- Knowledge of CX platforms or SaaS products is a bonus
Benefits
- Professional growth. Leadership opportunities in a dynamic, AI-forward, remote-friendly environment.
- Competitive compensation. Attractive salary and benefits package.
- Collaborative environment. A strong, supportive culture with opportunities for occasional travel, training, and company events.
Company Overview
Company H1B Sponsorship