Note: The job is a remote job and is open to candidates in USA. Optum is a healthcare company focused on improving the flow of health data and information. The Product Owner will manage Optum's payer payment platforms, working with cross-functional teams to create innovative healthcare payment products and ensuring alignment with business objectives.
Responsibilities
- Analyzes data from KPIs - recommends product features, functions, and actions based on data and documented customer needs
- Translates required capabilities into product requirements specifications and/or operational processes
- Works with cross functional teams including product management, development, design, operations, marketing, sales and the business to drive successful outcomes
- Prepares product documents and supports operations team with the necessary product knowledge and technical expertise
- Uses market and customer feedback to evaluate product functionality, establish deployment strategies, and recommend present/future product direction
- Understands product performance metrics and articulates and prepares forecasts and risk assessments based on planned future activity
- Works as a product owner and manages product backlog for one or two development scrum teams in the area of healthcare payment platforms
- Gathers and analyzes key metric data to support key decision making between product leadership and Enterprise stakeholders. Recommends actions to achieve organizational value performance objectives
- Influences the product backlog and crafting user stories and sign off on feature acceptance, all the while adhering to the agile process constituted for managing the project. This Product owner shall work closely with other product leaders and development teams for the requirements analysis & solutions design
- Maintains an iterative deployment roadmap to deliver value and thought leadership to maximize product effectiveness. Connects business objective and product delivery to the KPIs of the organization and the value created
- Works with matrix partners to translate required capabilities into concrete operational processes and measurement plans. Translates required capabilities into requirements for engineering teams
- Validates requirements via pilots; Pro-actively identifies needs/priorities of audience and provides relevant information when sharing insights, including facts and explanation of decision-making criteria
- Manages product/project deployment plans and impact to KPIs. Identifies potential issues with product builds and integrations, pro-actively develops mitigation plans; Assists in removing obstacles, resolves conflicts and ensures alignment with stakeholders
- Defines and tracks key performance indications (KPIs) to measure the success of product, iterating based on data-driven insights
- Conducts market research and competitive analysis to identify market trends, customer needs, and opportunities for product differentiation
Skills
- 2+ years of experience with Healthcare Payments
- 2+ years of Product Owner experience
- 2+ years of experience in development and communicating project plans and/or roadmaps of activities to achieve the Product Strategy
- 2+ years of experience prioritizing work efforts across matrixed teams
- 2+ years of experience working with multiple teams/stakeholders to gather and document detailed business and technical requirements
- 2+ years of direct experience conducting process analysis, requirements definition, and use-case analysis and data analytics
- Experience working in an Agile Software Development environment and possess knowledge of the Product Development Lifecycle
- Experience performing competitive analysis and market research to stay on top of industry trends
- Proven desire to challenge the status quo, and solid focus on the voice of the customer
- Proven solid organization, documentation, change management and project management skills
- Proven ability to work well within teams and the ability to influence peers, stakeholders and management
- Proven ability to work under pressure and meet deadlines, while maintaining a positive attitude
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- All benefits are subject to eligibility requirements
Company Overview