Note: The job is a remote job and is open to candidates in USA. Topgolf is a high-energy sports entertainment venue, and they are seeking a Regional Marketing Director to drive local and regional guest acquisition, traffic, and revenue across their venues. The role involves developing marketing strategies, executing local campaigns, and building community partnerships to enhance the guest experience.
Responsibilities
- Develop and execute territory-specific marketing plans that drive guest traffic, reservations, and revenue, aligned with brand standards and national campaign priorities
- Localize national promotions, seasonal campaigns, and membership/loyalty initiatives for each market's unique guest profile and competitive landscape
- Serve as the primary marketing voice in the field, partnering with venue General Managers and Regional Operations on in-venue execution and guest experience
- Identify and respond quickly to local market dynamics, competitive activity, and emerging opportunities
- Own local accountability for venue traffic KPIs, including reserved play, walk-in visits, frequency of return, and spend-per-visit
- Develop targeted promotions and local offers to stimulate demand during off-peak periods and capitalize on high-opportunity windows like summer and holidays
- Activate and promote the seasonal pass program within the territory, maximizing awareness and conversion online and in-venue
- Partner with venue teams to optimize the guest journey from booking through the in-bay experience
- Drive acquisition and engagement for membership and loyalty programs, with a focus on avid golfers and high-frequency guests
- Execute locally relevant tactics to promote membership and seasonal pass offerings at venues with strong golf-centric guest profiles
- Partner with marketing and CRM teams to deploy segmented messaging to the right guest profiles through the right local channels
- Relay on-the-ground guest feedback and market intelligence to inform membership and loyalty strategy
- Identify and manage local partnerships, sponsorships, and cross-promotions with businesses, golf clubs, sports organizations, and community groups
- Build relationships with local media, influencers, and community voices to amplify brand presence
- Support golf-specific activations and industry partnerships that deepen engagement with the avid golf community
- Leverage local sports, entertainment, and community calendars to create timely, revenue-driving promotions
- Oversee local digital execution including paid social, local search/SEO, email, and geo-targeted advertising in coordination with the performance marketing team
- Manage venue-level social media presence, ensuring content is on-brand, locally relevant, and drives engagement and conversion
- Maintain a consistent, compelling brand voice across digital, social, PR, and in-venue channels
- Identify and engage local content creators and brand advocates to expand organic reach
- Track and report on key performance metrics for the territory, including traffic trends, campaign ROI, membership acquisition, and guest satisfaction
- Leverage analytics tools, CRM data, and local market research to inform decisions and optimize spend
- Maintain a test-and-learn mindset, pilot new local tactics and sharing best practices with the broader field marketing team
Skills
- 7+ years of marketing experience with demonstrated success in local, field, or regional marketing roles
- Proven track record of driving measurable revenue and traffic results at the market level through integrated marketing campaigns
- Strong command of digital marketing channels including paid social, local SEO, email, and digital advertising platforms
- Experience managing CRM tools and leveraging data and guest segmentation to develop targeted, conversion-focused campaigns
- Ability to manage multiple simultaneous campaigns and venue priorities across a defined territory with minimal oversight
- Strong community presence and relationship-building skills, with experience cultivating local partnerships, sponsorships, and media relationships
- A collaborative partner to operations teams, able to influence without authority and align venue teams around marketing plans
- Bachelor's degree in marketing, Communications, Business, or a related field required
- Multi-unit hospitality, entertainment, restaurant, or retail experience strongly preferred
- Experience in membership-driven businesses or loyalty program activation is a plus
- Golf knowledge or passion for the golf entertainment category is a plus but not required
- MBA or equivalent experience a plus
Benefits
- Free Play & 1/2 price food!
- Health, dental, vision, 401(k) team member match
- Free mental well-being platform – and that’s just for starters for those who qualify
Company Overview