Note: The job is a remote job and is open to candidates in USA. ZLINE Kitchen and Bath is a family-owned appliance company based in Reno, Nevada, with additional locations in Tennessee and Ohio. As a Remote - Sales Account Manager, you will represent ZLINE to Dealers, manage accounts, and ensure customer satisfaction while building relationships and driving sales.
Responsibilities
- Manage a portfolio of Dealer Partners by processing orders, providing support, and growing business sales
- Patience and understanding of customer needs, ability to de-escalate when necessary
- Develop and maintain strong relationships with Dealer Partners
- Identify opportunities to grow accounts
- Identify areas of improvement for accounts (both internal and external)
- Ensuring up-to-date product information, inventory, and promotion materials
- Conduct training: virtual, in-person
- Convert Leads to Accounts
Skills
- Must be physically located in the Nashville, TN area
- Ability to travel around 60%+ of the time to see out-of-town dealers is a must
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Great organizational and follow-up skills
- Literacy with Mac OS computer systems
- Familiarity with the Google Suite (ie, Docs, Sheets, Calendar, Gmail)
- Ability to be on the phone, email, and communicate for about 8 hours/day
- Sales or Dealer relationship management experience
- Dedicated to being a forever learner of Product Knowledge (We create new SKUs every quarter!)
- Ability to go above and beyond what is asked of you
- Bachelor's Degree
- Familiarity with Salesforce CRM
- Management experience
- Bilingual
Benefits
- Medical, Dental, Vision, & Life Insurance
- 401 (k) Match at 6%
- Flexible Spending Account
- Profit Sharing
- Professional Development Assistance
- Paid Time Off
- 7 Paid Holidays
- Paid Parental Leave after one year of employment
- Ample Opportunity for Advancement, We want to see you grow!
Company Overview