Note: The job is a remote job and is open to candidates in USA. RDO Equipment Co. is a leading provider of equipment and services for the construction and agricultural industries. They are seeking a Resident Field Service Technician to effectively repair machinery and components while ensuring high levels of quality and safety in their work.
Responsibilities
- Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor
- Document machine information and repairs completed on work order, including parts and fluids used
- Maintain a clean work area, as well as care for all shop tools, machines, and equipment
- Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility
- Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
- Perform all other duties as assigned by management in a professional and efficient manner
Skills
- Excellent mechanical skills
- Trade-specific tooling, including hand and pneumatic tools
- Strong computer skills
- Excellent customer service skills
- Ability to assemble and perform maintenance functions on equipment
- Strong oral and written communication skills
- Strong organizational skills
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
- Graduation from related diesel technology program preferred
Benefits
- Eligible for profit sharing which is based on department profitability and individual performance
- Comprehensive benefits package
- Training and development, as well as opportunities to grow within the organization
Company Overview
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