Note: The job is a remote job and is open to candidates in USA. Grafana Labs is the company behind the open observability cloud, founded on principles of open source and collaboration. As a Sales Development Representative, you will engage with users to provide resources, partner with the Sales Team to identify new business opportunities, and develop skills to advance your career.
Responsibilities
- Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
- Follow up on inbound leads effectively and efficiently
- Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
- Use Salesforce and Grafana dashboards for lead and account management and research
- Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
- Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
- Consistently meet new business opportunity and pipeline targets
- Collaborate with cross-functional teams such as marketing and sales to win as a team
Skills
- Open to feedback and coaching, always looking for ways to improve
- Clear and concise written and verbal communication style
- Excellent organizational skills and the ability to prioritize many tasks and demands
- Willingness and ability to take on any task - no matter how small or big - with a focus on quality
- Resourceful and proactive in an environment that is constantly evolving
- Driven by purpose and by winning with a team-first attitude
- Located in NORAM
- Curious and passionate about technology
Benefits
- Benefits include equity, bonus (if applicable) and other benefits listed here
- 100% Remote, Global Culture -As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *\*We will comply with local legislation where applicable.*
Company Overview
Company H1B Sponsorship