Note: The job is a remote job and is open to candidates in USA. Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. As a Sales Engineer on the Superhuman Education team, you will support Account Executives in helping educational institutions understand how Superhuman can enhance student success and faculty productivity. You will play a critical role in building a successful sales motion in the education market, from demos to signed deals.
Responsibilities
- Support Account Executives in identifying prospects' needs and aligning Superhuman’s solutions to the strategic goals of higher education and K-12 institutions
- Prepare and deliver tailored demos for Higher Education audiences—showcasing Superhuman’s writing assistance, tone detection, and AI capabilities in academic and administrative contexts
- Run successful POCs (proofs of concept) that build customer confidence and accelerate deal close
- Interface with security and IT stakeholders to articulate Superhuman’s security posture and navigate technical reviews
- Explain integration capabilities—including APIs, MCPs, and agentic AI workflows—to technical buyers and decision-makers
- Complete RFPs and respond to technical questionnaires for competitive opportunities
- Collaborate with peers to continuously improve SE processes, demo assets, and POC frameworks
- Contribute to team knowledge through documentation, mentorship, and cross-functional enablement within the Higher Education segment
Skills
- Has 3+ years of experience in a Sales Engineer, Solutions Engineer, or technical pre-sales role in a SaaS environment
- Has previous experience selling into higher education institutions (colleges, universities, or K-12)
- Has familiarity with agentic AI concepts, MCP (Model Context Protocol), or API-based integrations—able to speak credibly about modern AI architectures with technical buyers
- Is passionate about working with prospects and customers to find solutions and close deals
- Works effectively with Security and IT stakeholders to meet technical requirements and build client confidence
- Applies an understanding of SaaS business models to identify and shape solutions; uses data to tell a compelling value story
- Communicates effectively across technical and executive audiences
- Is willing to travel occasionally to visit prospective clients and attend industry events (~25% travel)
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Company Overview