Note: The job is a remote job and is open to candidates in USA. Tribute Technology is a company focused on making end-of-life celebrations meaningful through innovative technology solutions. They are seeking a Senior Director of Marketing Services to lead and grow their marketing offerings, manage teams, and provide strategic guidance to clients while integrating AI and data-driven strategies.
Responsibilities
- Lead, mentor, and manage functional teams, ensuring they meet performance goals and evolve alongside the needs of our clients
- Balance the delegation of client relationship and project duties to your broader team, with the need to directly involve yourself in day-to-day activities as required/on strategic initiatives
- Oversee your team members so that projects are executed with excellence: on time, on budget, and on strategy for the client
- Serve as a strategic partner to major clients, helping them define marketing transformation strategies, navigate complexity in their business and unlock market share gains
- Translate evolving client needs into actionable strategy roadmaps that leverage the full spectrum of digital channels and solutions
- Serve as a trusted advisor to funeral home owners and operators, offering strategic guidance on marketing investments and long-term growth planning
- Embed AI and data-driven thinking into how digital strategy is developed, communicated, and executed
- Stay ahead of marketing and martech trends, applying emerging tools like generative AI and automation to create smarter, faster, more personalized strategies
- Partner with internal teams to evolve and promote AI-enhanced solutions and capabilities for both client-facing engagements and internal operations
- Revenue and Profit Management: deliver against the business goals for revenue and margin through the current offerings, as well as creating new offerings for clients
- Monitor and report on departmental KPIs, including resource utilization, team allocation, profitability, and skill development
- Build scalable workflows and processes to improve the efficiency, quality, and repeatability of outputs
- Continuously improve operational practices that allow digital teams to meet performance expectations while remaining agile and cost-effective
- Contribute to Marketing Services growth goals by participating in the pitch and proposal process as a senior leader
- Partner with account and sales teams to identify, shape, and close new opportunities through strong value articulation and consultative salesmanship
- Bring a visionary perspective to positioning to develop and refine our digital value proposition and go-to-market approach
- Build strategies to maintain competitiveness by forecasting digital trends, monitoring competitor activity, and evolving our strategic offering accordingly
Skills
- 7–12+ years of B2B marketing experience, with experience in B2B SaaS, vertical SaaS, or multi-product platforms (eCommerce and marketing services a plus)
- 10+ years of experience in: managed services, marketing agency, digital marketing strategy and team leadership
- Strong operator, understand systems, margins, and how to scale a service business
- Deep understanding of digital marketing (paid ads, SEO, content, social, funnels)
- Creative and strategic, can set vision and get in the weeds when needed
- Business-minded, you think in terms of revenue, cost, and ROI, not just campaigns
- Confident leader who can recruit, develop, and inspire a team
Benefits
- Great benefits package (401k Match, Cigna for health, vision, dental, PTO, Paid Holidays. . .)
- An outstanding collaborative work environment
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Company Overview