Note: The job is a remote job and is open to candidates in USA. Sony Interactive Entertainment is the company behind the PlayStation brand, delivering cutting-edge hardware and network services. The Senior Director of Product Management will lead a team focused on enhancing player experiences and business results for live service games.
Responsibilities
- Drive measurable improvements in player retention, monetization, and portfolio health through clear goals and actionable insights
- Identify opportunities to improve product performance, influence key partners, and lead initiatives from concept to results
- Define success metrics and reporting for game health, using data to shape clear, actionable product strategies
- Help shape how PlayStation Studios publishes and grows live games, developing playbooks and benchmarks that scale across titles
- Communicate insights in a simple, compelling way, helping teams understand game performance and where we can improve
- Stay up to date on industry trends and innovation, keeping PlayStation connected to new ideas, innovation, and emerging best practices
- Lead and mentor a central Product Management team that partners with studios to strengthen player engagement, retention, and monetization across our live service portfolio
- Lead the PlayStation Studios Mobile team, refining and evolving a portfolio of titles in partnership with central and studio teams
- Build a culture of shared learning and experimentation within the PlayStation Studios Live Service team
- Strengthen the relationships & operating model between User Research, PM, and Analytics
- Advocate for studio Product Management needs across the wider PlayStation organization
- Partner with studio leadership & Product Management teams to drive strong business performance in their games
- Consult with studios on product roadmaps to help build games that keep players engaged and invested while driving sustainable, long‑term business results
- Work closely with marketing and sales to develop and evolve strategies that meet product performance goals and improve how we publish our games
- Partner with digital marketing and CRM teams to identify opportunities that boost in-game and out-of-game engagement
- Develop a clear picture of portfolio health across all live service titles, using consistent models and reporting to guide decisions and priorities
- Partner with key functions across PlayStation, including publishing, platform, analytics, and finance, to align on goals and investment priorities for the live service portfolio
- Build best practices and scalable processes that help teams across PlayStation Studios deliver engaging, healthy, and successful live service experiences
Skills
- Proven leadership and track record in product management or business performance in the games industry
- Seasoned people leader with the ability to manage, mentor, lead, and inspire a highly skilled team
- Ability to lead complex operational and strategic change initiatives
- Strong business acumen with the ability to use data and insight to shape strategy and drive smart decisions
- Expertise in understanding and managing the player lifecycle — from acquisition and onboarding to long‑term engagement and monetization
- Deep understanding of industry trends, the competitive landscape, and how to turn a big-picture vision into practical plans
- Skilled at interpreting data & research and turning insights into clear, data-informed strategies
- Good understanding of statistics and strong quantitative skills
- Strong communication and collaboration skills to partner with multiple teams, including marketing, game development, and leadership
- Comfortable influencing and aligning cross-functional partners to drive shared goals
- Passion for live service games, with a strong understanding of what engages and retains players
Company Overview