Note: The job is a remote job and is open to candidates in USA. Dominion National, a rapidly growing and leading provider of dental and vision benefits, has an exciting opportunity for an experienced Senior EDI Analyst. This position is responsible for supporting data and business analysis functions within a fast-paced operational environment, including ad-hoc reporting, business process analysis, and ensuring accurate and timely processing of data files.
Responsibilities
- Lead analysis, design, and implementation of complex data integrations, including but not limited to 834, 837, 999, and 277 transactions
- Serve as primary SME and escalation point for EDI-related production issues and enrollment data discrepancies
- Perform advanced data analysis and validation using SQL to troubleshoot high-volume transactional systems
- Own end-to-end production oversight of inbound and outbound data exchanges, ensuring SLA compliance and minimizing operational risk
- Develop and maintain detailed technical specifications, data mapping documentation, and process workflows
- Identify and lead automation initiatives to reduce manual processing, improve accuracy, and increase operational efficiency
- Conduct root cause analysis for systemic issues and implement long-term corrective solutions
- Partner with external vendors, strategic clients, and internal business stakeholders to manage integrations and production timelines
- Evaluate and recommend enhancements to data architecture, controls, and governance practices
- Mentor junior analysts and provide technical guidance across projects and operational initiatives
- Manage multiple concurrent projects with minimal supervision in a deadline-driven environment
- Ensure compliance with regulatory requirements and internal audit standards related to data exchange processes
Skills
- 5 years of experience in data analysis, business systems analysis, or EDI operations
- 3 years of hands-on EDI experience, preferably in healthcare or insurance environments
- Experience working with membership systems and high-volume transactional data
- Proven experience supporting production environments with SLA accountability
- Experience managing vendor relationships and cross-functional stakeholders
- Bachelor's degree in computer science, Information Systems, Data Analytics, Business, or related field required
- Advanced SQL querying skills (complex joins, subqueries, data reconciliation, performance analysis)
- Strong working knowledge of relational databases (SQL Server, Oracle, or equivalent)
- Deep understanding of EDI file structures, transaction sets, mapping logic, and validation tools
- Experience with automation tools, scripting, or workflow optimization
- Strong understanding of data governance, data controls, and audit practices
- Ability to independently prioritize and execute high-impact initiatives
- Strong analytical and problem-solving skills with attention to data accuracy
- Excellent written and verbal communication skills, including technical documentation
- Ability to manage competing priorities in a high-volume production environment
- Master's degree preferred
- Familiarity with Azure DevOps / Azure Boards or other enterprise ticketing systems
Benefits
- Medical, Dental & Vision coverage
- A Retirement Plan
- Generous time off including Paid Time Off, Holidays, and Volunteer time off
- An Incentive Plan
- Tuition Reimbursement
Company Overview