Note: The job is a remote job and is open to candidates in USA. Honor Technology’s mission is to change the way society cares for older adults. As a Senior Franchise Business Consultant, you will serve as a strategic consultant to franchisees, leveraging data, insight, and coaching to drive business performance and operational excellence while helping to accelerate growth and build a modern franchise system.
Responsibilities
- Drive franchisee performance by analyzing business data, identifying opportunities, and partnering with franchisees to implement targeted action plans that improve quality of care and client experience as well as improve revenue, profitability, and operational efficiency
- Lead structured business reviews with franchise leadership teams, translating insights into clear priorities, measurable goals, and accountable next steps
- Coach and influence franchisees to strengthen leadership capability, decision-making, and execution discipline across multiple locations
- Accelerate adoption of systems and tools (e.g., data platforms, operational processes, and technology solutions) to increase visibility, consistency, and performance across the network
- Collaborate cross-functionally with internal teams to align initiatives, pilot new strategies, and ensure franchisee needs and field insights inform enterprise decision-making
- Exemplify core company leadership principles including:
- Mission First which is demonstrated by prioritizing decisions that improve long-term brand health and owner success, even when it’s harder in the short term
- Relentlessly Focus on Clients which is demonstrated by guiding franchisees to make decisions that improve client outcomes, connecting operational performance to quality of care and challenging franchisees when decisions may negatively impact client experience
- Fly High and Dive Deep which is demonstrated by leading high-level strategic conversations with franchisees, conducting deep-dive business reviews, reconciling data vs. anecdotal feedback (a key challenge you’ve already identified), and knowing when to coach vs. when to analyze
- Build Trust which is demonstrated by being a credible, honest advisor to franchise franchisees, delivering tough feedback (performance gaps, missed expectations), creating openness so franchisees, actually share real challenges, navigating conflict and alignment across HQ and franchisees
Skills
- Bachelor of Arts degree
- Masters of Business Administration
- Healthcare Administration
- Business Analytics / Data Science
- Management / Strategy (MiM Programs)
- Experience in Data / Analytics and Information Systems
- Franchise Management
- Management Consulting
- Certifications in Data-related tools (e.g., BI platforms, analytics training)
- Project Management (PMP)
- Lean / Six Sigma
- Franchise Management
Benefits
- Honor offers equity and 401K with up to a 4% match.
- We provide medical, dental and vision coverage including a zero cost plan for employees.
- Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.
- We offer a generous time off program, Employee Assistance Program.
Company Overview
Company H1B Sponsorship